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Hospitality
Host / Hostess
Miami, FL

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Serafina Downtown

Host/Hostess

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Job Description

Host/Hostess Serafina Downtown Miami, FL Job Details Part-time | Full-time $18 - $22 an hour 2 hours ago Benefits Health insurance Dental insurance Vision insurance Employee discount Flexible schedule Life insurance Qualifications Greeting customers High school diploma or GED OpenTable Patience Venue guest services Full Job Description We are a high end restaurant and have an open role for Hostess. You will greet guests as they enter and show them to their table or waiting area. You will also engage delivery platforms and give drivers ToGo orders. To do well in this role you should be comfortable standing for long periods and managing a very busy shift.
Hostess Responsibilities:
Greeting guests as they enter, and putting them on a waiting list as necessary. Providing guests with menus and answering any initial questions. Seating guests at tables or in waiting areas. Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers. Engaging with guests to ensure they're happy with food and service. Responding to complaints and helping to resolve them. Answering phone calls, taking reservations and answering questions. A strong knowledge of the menu. Placing, printing and rotating table tent content and specials. Providing excellent customer service.
Hostess Requirements:
High school diploma or equivalent preferred. Ability to provide top notch customer service in a fast-paced environment. A positive attitude and ability work well under pressure with all restaurant staff. Does high-quality work while unsupervised. Able to work in a standing position for long periods of time. Reading receipts and orders ToGo. Willing to follow instructions and ask questions for clarification if needed. Opentable knowledge a plus ++. Able to work in a busy restaurant environment. Restaurant experience a plus.
Job Types:
Full-time, Part-time Pay:
$18.00 - $22.00 per hour
Benefits:
Dental insurance Employee discount Flexible schedule Health insurance Life insurance Vision insurance
Work Location:
In person

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible Work Schedules