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Hospitality
Host / Hostess
Darien, GA

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Oaks on the River Luxury Boutique Resort

Restaurant Host/Hostess

Job Description

Overview Join our dynamic hospitality team as a Restaurant Host/Hostess, where you will be the welcoming face of our establishment! In this lively role, you'll create a warm, inviting atmosphere by greeting guests with enthusiasm, managing reservations efficiently, and ensuring smooth seating arrangements. Your energy and organizational skills will set the tone for an exceptional dining experience. This paid position offers a fantastic opportunity to develop your customer service expertise while working in a vibrant, fast-paced environment committed to guest satisfaction and hospitality excellence. Responsibilities Greet guests warmly upon arrival, providing friendly and professional customer service. Manage restaurant reservation systems to schedule and confirm bookings accurately. Coordinate seating arrangements to optimize table utilization and reduce wait times. Answer incoming phone calls with proper phone etiquette, assisting with reservations and inquiries. Maintain organized waitlists and communicate effectively with guests regarding wait times. Support food safety protocols by ensuring cleanliness and adherence to hygiene standards in the host/hostess area. Utilize restaurant table management systems to update seating status and manage guest flow efficiently. Qualifications Previous host/hostess experience or food service background preferred; strong customer service skills are essential. Familiarity with restaurant reservation management and table management systems is highly desirable. Excellent communication skills, both verbal and written, with a professional phone manner. Basic math skills for handling reservations, guest counts, and seating calculations. Strong organizational skills to manage multiple tables and guest requests simultaneously. Knowledge of food safety standards and hospitality best practices is a plus. Experience working with POS systems in a restaurant or hotel setting is advantageous. Join us to be part of a team that values hospitality, guest relations, and creating memorable dining experiences! Your enthusiasm and dedication will help us deliver exceptional service every day while advancing your career in the vibrant world of food service and hospitality.
Pay:
From $12.00 per hour
Work Location:
In person