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Hospitality
Host / Hostess
Frankfort, IL
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Fat Rosie's is hiring! for our Frankfort location! $15.00/hour Work in a team-oriented, high-volume, fast-paced, family-oriented environment. Overview We are seeking a friendly and customer-oriented Host/Host to join our team in providing exceptional service to our guests. If you have a passion for hospitality and enjoy creating a welcoming atmosphere, we want to hear from you. Responsibilities
Greet guests as they arrive and bid them farewell upon departure
Manage reservations and seating arrangements
Provide menus and assist guests with any inquiries
Maintain cleanliness and organization of the host stand and lobby area
Collaborate with servers and kitchen staff to ensure smooth operations
Handle guest concerns and escalate issues when necessary Qualifications
Previous experience in a restaurant or hospitality setting is preferred
Proficiency with POS systems and guest services
Excellent communication skills to interact effectively with guests and team members
Knowledge of food service procedures is a plus
Familiarity with Aloha POS system is advantageous
Ability to work in a fast-paced environment while maintaining a positive attitude
Experience in a hotel setting is beneficial
Strong willingness to assist others and provide exceptional service
Proficient in phone etiquette for handling reservations and inquiries
Job Type:
Full-time Pay:
$15.00 per hour
Benefits:
Employee discount Flexible schedule Health insurance Ability to