Find & Apply For Host / Hostess Jobs in Rochester, New York

• Job Overview:

• We are seeking a friendly and organized Host/Cashier to join our hospitality team. As the first point of contact for our guests, the Host/Cashier plays a vital role in ensuring a positive and memorable experience. The ideal candidate will have excellent customer service skills, be proficient in using a point-of-sale (POS) system, and have a strong understanding of hotel operations.

• Duties:

• Greet guests warmly and efficiently check them in or out of the hotel.
• Manage front desk operations, including handling phone calls, answering guest inquiries, and providing information on hotel amenities and services.
• Process guest payments and handle cash and credit transactions.
• Utilize a POS system to accurately record sales, manage inventory, and process guest orders.
• Provide exceptional customer service, responding promptly to guest requests and resolving any issues that may arise.
• Maintain a clean and organized front desk area, ensuring that all necessary supplies are stocked and within reach.
• Collaborate with other hotel staff members to ensure seamless communication and exceptional guest relations.
• Maintain a high level of knowledge about hotel policies, services, and amenities.
• Develop a strong understanding of the hotel's hospitality standards and consistently strive to exceed guest expectations.

• Requirements:

• Previous experience in a hotel or restaurant setting, preferably as a host or cashier.
• Strong communication and phone etiquette skills.
• Ability to work well under pressure and in a fast-paced environment.
• Proficiency in using a POS system, Excellent customer service skills, with the ability to help guests with any questions or concerns.
• Basic knowledge of hotel operations and hospitality standards.
• Ability to work a variety of shifts, including weekends and holidays.
• Experience in guest relations and hospitality is highly valued.

Job Type:

Part-time Pay:

• $19.

Benefits:

Work Location: