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Escape Room Host Trapped! Escape Room - 3.0 Strongsville, OH Job Details Part-time $12 - $14 an hour 20 hours ago Benefits Flexible schedule Qualifications Crowd interaction Customer communication Writing skills Electronic systems troubleshooting Crowd control Audience engagement for live performances Attention to detail Conflict management AV system troubleshooting Typing Full Job Description Job Overview As an Escape Room Host, you will play a pivotal role in creating an engaging and immersive experience for our guests. You will be responsible for guiding participants through their escape room adventure, ensuring they have a memorable time while maintaining a safe and enjoyable environment. This position requires excellent customer service skills, strong communication abilities, and a passion for interactive entertainment. Duties Welcome guests upon arrival and provide an overview of the escape room experience. Facilitate the game by explaining rules, providing hints, and ensuring participants remain engaged throughout their adventure. Monitor game progress and assist players as needed while maintaining the integrity of the experience. Handle cash transactions and manage payments efficiently. Maintain cleanliness and organization of the escape room environment before and after each session. Address any guest inquiries or conflicts with professionalism and courtesy. Collaborate with team members to enhance overall guest satisfaction and improve operational efficiency. Utilize public speaking skills to engage guests and create an exciting atmosphere. Cleaning and all other duties as assigned. Requirements Previous customer service or guest experience preferred. Excellent communication and writing skills — must type clear, accurate clues. Confident public speaking and comfort leading groups of all sizes. Strong conflict-resolution and interpersonal skills; experience with children is a plus. Basic technology proficiency — comfortable with computers, tablets, live camera systems, and software like Xola. Able to troubleshoot simple tech issues (timers, monitors, cameras) with guidance. Detail-oriented, organized, and reliable. Ability to stand and move for extended periods and lift up to 25 lbs. Evening and weekend availability required — these are our busiest times.

MUST HAVE FRIDAY AND SATURDAY EVENINGS AVAILABLE.

Must be punctual, dependable, and responsive with communication. Join our team as an Escape Room Host and help us deliver unforgettable experiences that challenge and entertain our guests!

https:

//trappedcleveland.com/

Job Type:

Part-time Pay:

$12.00 - $14.00 per hour

Benefits:

Flexible schedule

Work Location:

In person