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POSITION SUMMARY SCHEDULE

Mostly 3 p.m.-11 p.m. shift may vary.

Work Schedule:

TBD:

Example may be: Monday, Tuesday, Friday, Saturday and Sunday (preferably someone that is ok with working alone sometimes.)

OFF DAYS

TBD Please be open to weekdays and potential weekends, holidays etc. Required open availability.

PAY:

$18.00 hourly DOE The Guest Services Agent assists guest with reservations, check-ins, and checkouts, registers guests and assigns rooms. Accommodate special request whenever possible. Keeps a record of room availability and guests' accounts . Assists in per-registration and blocking of rooms for reservations. Thoroughly understand and adhere to proper credit, check, and cash handling policies and procedures. Know room locations, types of rooms available, and room rates. Must be sales-minded. Present options and alternatives to guests and offers assistance in making choices. Use suggestive selling techniques to sell rooms and to promote other services of the hotel. Coordinate room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day use rooms. Work closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work. Greet, register and assigns rooms to guests.

QUALIFICATIONS AND PERFORMANCE STANDARDS

Excellent Communication Excellent Customer Service Accountability Demonstrate a high level of integrity, communicates effectively, nurture a positive, professional work environment, and adhere to the Company's Standard Operating Procedures To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Type:

Full-time Choice Advantage Experience preferred but not required. The ideal candidate is someone with a flexible schedule able to work the proposed schedule including weekends and Holidays.

Pay:

$18.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Parental leave Referral program Vision insurance

Education:

High school or equivalent (Preferred)

Experience:

Hotel experience: 1 year (Preferred) Customer service: 1 year (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred)

Work Location:

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Find & Apply For Hotel Desk Clerk Jobs in Petaluma, California

Front Desk Agent- Part Time