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Front Desk Agent Duties:

Greet and welcome guests in a friendly and professional manner
Check-in and check-out guests efficiently and accurately
Answer phone calls and respond to guest inquiries
Provide information about hotel facilities, services, and local attractions
Handle guest complaints and resolve issues promptly
Process payments and maintain accurate records
Assist with reservations and room assignments
Maintain a clean and organized front desk area

Qualifications:

Excellent customer service skills with a friendly and approachable demeanor
Strong communication skills, both verbal and written
Proficient in using phone systems and computer software
Ability to multitask and work in a fast-paced environment
Attention to detail and accuracy in handling guest information
Problem-solving skills to address guest concerns effectively
Previous experience in a similar role is preferred but not required Join our team as a Front Desk Agent and be the first point of contact for our valued guests.

As a Front Desk Agent, you will play a crucial role in ensuring guest satisfaction by providing exceptional service. If you have excellent communication skills, enjoy interacting with people, and have a passion for delivering outstanding hospitality, we would love to hear from you. We offer competitive pay rates, opportunities for career growth, and a supportive work environment. Apply today to join our team of dedicated professionals committed to creating memorable experiences for our guests.

Note:

This job description is intended to provide a general overview of the position. Duties, responsibilities, and qualifications may be subject to change based on the needs of the organization.

Job Type:

Full-time Pay:

From $18.50 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Health insurance Health savings account Life insurance Paid time off Parental leave Vision insurance People with a criminal record are encouraged to apply

Experience:

Customer service: 1 year (Preferred) Shift availability: Day Shift (Required) Night Shift (Required)

Work Location:

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Find & Apply For Hotel Desk Clerk Jobs in Windsor, Connecticut

Front Desk Agent