Find & Apply For Hotel Desk Clerk Jobs in Macon, Georgia

Job Summary We are seeking a dynamic and friendly Front Desk Agent to be the welcoming face of our hotel, the Tru by Hilton. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Willingness to offer flexibility in scheduling is a job requirement.

ONLY APPLICANTS WITH PREVIOUS HILTON FRONT DESK EXPERIENCE WILL BE CONSIDERED.

Duties Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly Check guests in and out using the Hilton PEP Point of Sale system Answer multi-line phone systems efficiently, directing calls with professionalism and clarity Work directly with the Housekeeping and Maintenance Departments to achieve a high level of guest satisfaction. Handle data entry tasks accurately, maintaining organized filing systems and records Support customer service efforts by addressing inquiries via phone or in person with courteous communication skills Requirements MUST have worked as a desk clerk at another Hilton property. Excellent phone etiquette with experience handling multi-line phone systems and client communication Scheduling flexibility is important and weekends are required. Demonstrated ability to manage time efficiently in a fast-paced environment while maintaining attention to detail Previous front desk or administrative experience is advantageous.

Join us as a Front Desk Agent where your enthusiasm for organization and customer support will shine! This role is perfect for motivated individuals eager to develop their office management skills while delivering outstanding service in a vibrant workplace.

Pay:

$14.00 - $15.00 per hour Expected hours: 40.0 per week

Benefits:

Employee discount Paid time off

Work Location:

In person