Find & Apply For Hotel Desk Clerk Jobs in Bannockburn, Illinois

Front Desk Agent - Hotel We are seeking a reliable and customer focused Front Desk Agent to join our team. This role is the first point of contact for our guests and plays a key part in creating a positive experience from check in to check out.

Responsibilities:

Greet guests in a friendly and professional manner Check guests in and out efficiently while verifying reservations and payment information Answer phone calls and assist with reservations, questions, and requests Handle guest concerns and resolve issues in a calm and professional manner Maintain accurate records and follow all hotel procedures Communicate with housekeeping and maintenance to ensure rooms are ready and guest needs are met Keep the front desk and lobby area clean and organized

Qualifications:

Previous customer service experience required, hotel experience preferred Strong communication and interpersonal skills Ability to multitask and stay organized in a fast paced environment Basic computer skills and ability to learn hotel systems Reliable, punctual, and able to work independently Must be able to work weekends and holidays as needed

Additional Information:

This is a customer facing role that requires professionalism and attention to detail Evening, overnight, and weekend shifts may be required Training will be provided

Job Types:

Full-time, Part-time Pay:

$15.25 - $16.00 per hour

Benefits:

Flexible schedule Paid time off

Work Location:

In person