Find & Apply For Hotel Desk Clerk Jobs in Cadillac, Michigan

Overview:

We are seeking a friendly and professional Front Desk Attendant to join our team. As a Front Desk Attendant, you will be the first point of contact for our guests and play a crucial role in providing exceptional customer service. If you have a passion for hospitality and enjoy interacting with people, we would love to hear from you.

Duties:

• Greet and assist guest with check-in and check-out procedures
• Provide information about hotel services, amenities, and local attractions
• Handle guest inquiries, requests, and complaints promptly and courteously
• Process payments and maintain cash register operations
• Handle cash transactions and maintain a balanced cash drawer
• Manage reservations, cancellations and modifications accurately
• Maintain a clean and organized front desk area
• Follow all hotel policies and procedures to ensure the safety and security of guests

Experience:

• Previous experience in a hotel or hospitality setting is preferred
• Excellent communication, and customer service skills, both verbal and written
• The ability to handle difficult situations
• Proficiency in using computer systems and hotel software Come join our team and help create memorable stays for our guests through exceptional service and attention to detail.

Job Type:

Part-time Pay:

From $14.25 per hour

Benefits:

Employee discount

Work Location:

In person