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Duties/Responsibilities:

Registers members and guests and assigns rooms; complies with special requests whenever possible.
Assists in pre-registration and \"blocking\" of rooms for registration purposes.
Thoroughly understands and follows proper credit, cash-checking and cash-handling policies and procedures.
Understands and monitors room status information.
Knows room locations, types of rooms available and room rates.
Coordinates room status updates by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests and part-day rooms.
Manages room key system.
Operates front-office equipment.
Processes member and guest check-outs.
Posts and files all charges to members' and other accounts.
Uses proper telephone etiquette.
Coordinates guestroom maintenance work with the engineering and maintenance departments.
Reports unusual occurrences or requests to the front office manager.
Knows all safety and emergency procedures and accident prevention policies and procedures.
Maintains the cleanliness and neatness of the front-desk and lobby area.
Performs other appropriate tasks assigned by the front office manager.

Physical Requirements and Work Environment:

Must be able to reach, bend, stoop, stand and lift up to 40 pounds
Must be able to sit for prolonged periods of time
Moderate noise level in work environment We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, national origin, sex, gender, religion or any other protected characteristic.

Education:

High school or equivalent (Preferred)

Experience:

Administrative:

2 years (Required)

Work Location:

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Find & Apply For Hotel Desk Clerk Jobs in West Point, Mississippi

Reservation Clerk