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Job Overview:

This job would require the employee to work at both our Cashiers and Sylva locations.

MUST HAVE EXPERIENCE

Ridgeline Management is seeking a highly motivated and customer-oriented individual to join our team as a Guest Service Agent. As a Guest Service Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience during their stay. This position requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

Responsibilities:

Greet guests in a friendly and professional manner, both in person and over the phone
Check-in and check-out guests efficiently, ensuring accurate information is obtained
Assist guests with inquiries, requests, and reservations
Provide information about hotel facilities, services, and local attractions
Handle guest complaints or concerns promptly and professionally
Process payments and maintain accurate records
Maintain cleanliness and organization of the front desk area

Qualifications:

Previous experience in hospitality management or hotel operations is preferred, but not required
Excellent customer service skills with a friendly and approachable demeanor
Strong communication skills, both verbal and written
Ability to multitask and prioritize tasks effectively
Attention to detail and accuracy in handling guest information
Bilingual language skills are a plus

Benefits:

Competitive pay based on experience
Opportunities for career advancement
Flexible schedule If you are passionate about providing exceptional customer service in a dynamic hospitality environment, we would love to hear from you.

to join our team as a Guest Service Agent with Ridgeline Management.

Job Types:

Full-time, Part-time Pay:

$17.00

$19.

00 per hour Ability to

Relocate:

Sylva, NC 28779: Relocate before starting work (Required)

Work Location:

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Find & Apply For Hotel Desk Clerk Jobs in Sylva, North Carolina

Guest Service Agent/Front Desk

Hotel Front Desk Agent