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Hospitality
Hotel Desk Clerk
Beacon, NY
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Wellness Space Manager About us: Alchemy is a thoughtfully curated wellness space in the heart of Beacon, designed as a sanctuary for movement, restoration, creativity, and community. We believe wellness extends beyond our classes and treatments—it lives in the way people are welcomed, cared for, and connected. Our space features a fully equipped yoga and strength studio, three treatment rooms filled with natural light and mountain views, a steam room and sauna, and a thoughtfully designed lounge created for connection and calm. Through movement classes, therapeutic bodywork, acupuncture, energy work, and holistic wellness offerings, we strive to create an environment where people can reconnect with themselves and one another. Every detail—from the design of our space to the quality of our offerings—reflects our commitment to creating a warm, artful, and inspiring experience. We're looking for someone who shares that vision and is excited to help create exceptional experiences for every guest who walks through our doors.
Job Description:
This role is ideal for someone who enjoys being of service, takes initiative, appreciates beautiful spaces, and finds fulfillment in helping others feel cared for. We are looking for a warm, organized, and proactive individual to join our Front Desk Team. As one of the first faces our guests encounter, you'll play an integral role in creating the thoughtful, welcoming experience that defines Alchemy. The ideal candidate is passionate about wellness, values genuine hospitality, enjoys connecting with people, and thrives in a collaborative, fast-paced environment. The ideal candidate is passionate about wellness, values genuine hospitality, enjoys connecting with people, and thrives in a collaborative, fast-paced environment. Key Responsibilities Guest Relations Greet and welcome every guest with warmth, professionalism, and genuine hospitality. Create an exceptional guest experience from arrival through departure. Provide information about our classes, services, memberships, and wellness offerings. Assist guests with check-in, check-out, account management, and purchases. Handle guest inquiries, feedback, and concerns promptly, thoughtfully, and professionally. Help cultivate a welcoming community by building meaningful relationships with guests. Booking & Scheduling Manage reservations for classes, treatments, and wellness experiences using our booking software. Book, modify, and confirm appointments while maintaining an organized and efficient daily schedule. Maintain an organized schedule that maximizes studio and treatment room availability. Administrative Duties Operate the front desk, including answering phone calls and responding to emails. Process payments, issue receipts, and maintain accurate guest records. Assist with retail sales and inventory management. Complete opening and closing procedures and support the day-to-day operations of the studio. Hospitality & Studio Maintenance Ensure the front desk, reception area, studio, treatment rooms, and shared spaces are clean, organized, and guest-ready throughout the day. Restock towels, robes, retail products, and guest amenities as needed. Anticipate guest needs and attend to the small details that contribute to a calm, beautiful, and welcoming environment. Help maintain the peaceful atmosphere and high standards that define the Alchemy experience. Team Collaboration Work collaboratively with instructors, practitioners, and management to support daily operations. Assist with workshops, community events, and other special programming as needed. Contribute to a positive team culture and provide support wherever needed. Qualifications High school diploma or equivalent; additional education or certification in hospitality, wellness, or a related field is a plus. Previous experience in a wellness, fitness, spa, boutique hospitality, retail, or customer service environment is preferred. Excellent communication and interpersonal skills with a warm, professional demeanor. Strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. Comfortable learning new technology and booking software. Proactive, dependable, and able to work both independently and collaboratively. A genuine passion for wellness, fitness, holistic living, and creating exceptional guest experiences. Benefits & Work Environment Supportive and collaborative team culture. Beautiful wellness-focused work environment. Complimentary or discounted wellness services. Employee discounts on retail and memberships. Opportunities for professional growth within a growing wellness community. This position includes a combination of mornings, evenings, weekends, and occasional holidays. Flexibility is highly valued. How to
Apply:
Please submit your resume along with a brief note telling us why you're interested in joining the Alchemy team and what draws you to wellness. MainStreet Clubhouse is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
