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Now viewing: Front Desk Agent
BH
Bridgecity Hospitality PDX
Front Desk Agent
Job Description
Jots Resort, Gold Beach OR is looking to hire a Front Desk Agent to join its team. We do have a Full time and Part Time opening for this position. Below are the basic responsibilities and duties for this position- Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Maintain updated records of bookings and payments Qualifications for Front Desk Agent High school diploma or GED equivalent 2+ years of Customer Service and Cash Handling Skills