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Hospitality
Hotel Desk Clerk
Newport, TN
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Overnight shifts, including weekends and holidays as needed About the Position We are looking for a dependable, friendly, and computer-confident individual to join our hotel team as a Part-Time Front Desk Agent / Night Auditor . This position is responsible for assisting guests, handling front desk operations, and completing the hotel's nightly accounting and reporting procedures. The ideal candidate is comfortable working independently, stays calm when unexpected situations arise, and understands that great hospitality does not stop when the sun goes down. Responsibilities Welcome guests and provide friendly, professional service Complete guest check-ins and check-outs Answer phone calls and assist with reservations and guest questions Process payments and maintain accurate guest accounts Respond to guest concerns and help resolve issues Complete nightly audit procedures, reports, and system updates Balance transactions and verify daily hotel activity Maintain a clean, organized, and secure front desk area Communicate important information to management and incoming shifts Follow hotel safety, security, and privacy procedures Perform other front desk duties as assigned Qualifications Strong computer competency is required Ability to learn hotel systems and complete detailed reports Dependable attendance and reliable transportation Strong communication and customer-service skills Ability to work independently during overnight hours Comfortable handling money and processing payments Ability to remain calm, professional, and solution-focused Previous hotel, front desk, or customer-service experience is preferred, but we are willing to train the right candidate Must be available to work weekends and holidays as scheduled Benefits Paid time off Employee hotel discounts Supportive team environment Opportunities to learn and grow within the hospitality industry Apply Today We are looking for someone who is reliable, welcoming, detail-oriented, and ready to be part of a team that takes pride in providing excellent guest service. Please submit your resume through Indeed. Qualified applicants will be contacted to schedule an interview. HIX Newport is an equal-opportunity employer.
