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Hospitality
Hotel Desk Clerk
Katy, TX

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Hampton Inn & Suites Houston West Katy

Hotel Front Desk Agent

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Job Description

Hampton Inn & Suites

•Katy, TX Do you have a passion for hospitality and a genuine desire to make people feel welcome? We want YOU on our team! Hampton Inn & Suites is looking for an enthusiastic, dependable, and customer-focused Guest Services Front Desk Agent who takes pride in delivering exceptional guest experiences. We are looking for someone who understands that outstanding customer service isn't just part of the job — it's our top priority! We want a hospitality professional who greets every guest with a smile, communicates with confidence, maintains a positive attitude, and consistently goes above and beyond to ensure our guests feel valued, welcomed, and appreciated.

What We're Looking For Exceptional Customer Service:

A genuine passion for guest satisfaction and a commitment to creating memorable experiences.

Excellent Communication Skills:

Professional, friendly, and effective communication with guests and team members.

Dependability & Punctuality:

Someone who shows up on time, ready to work, and can be counted on by the team.

Positive Attitude:

A friendly, energetic, solution-oriented individual who brings positivity to the workplace.

Team Player Mentality:

Someone who works well with others, supports fellow team members, and understands that teamwork makes all the difference.

Going Above and Beyond:

A person who takes initiative, anticipates guest needs, and is always willing to do more than the bare minimum.

Professionalism:

The ability to handle guest concerns calmly, professionally, and with a genuine desire to resolve issues.

Flexibility:

Willingness to assist where needed and adapt to the changing needs of hotel operations. Position Requirements Must be available to work evenings, weekends, and all holidays as scheduled. Must have reliable personal transportation. Local candidates are strongly preferred. Must be punctual, dependable, and maintain consistent attendance. Previous hotel or customer service experience is preferred, but a great attitude, strong work ethic, and willingness to learn are just as important. Why Join Our Team? At Hampton Inn & Suites, we believe our team members are the heart of our hotel. We strive to create a welcoming environment for our guests and our employees, and we value individuals who take pride in their work and are committed to excellence. If you are dependable, personable, motivated, and passionate about making every guest's experience exceptional, we want to hear from you! Apply today and become part of a team where hospitality, teamwork, and guest satisfaction come first. Hampton Inn & Suites

•Katy, Texas Where exceptional service makes all the difference!

Pay:

$13.00

•$15.00 per hour Expected hours: 32.0

•40.0 per week

Benefits:

Employee discount Application Question(s): Are you able to work weekends, evenings, and all holidays as required?

Experience:

hotel front desk: 1 year (Required) Ability to

Commute:

Katy, TX 77450 (Required)

Work Location:

In person

Benefits

  • Dental Insurance
  • Discounts/Reimbursements