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Hospitality
Hotel Manager
Lincoln, CA

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D&G Hospitality Group

Hotel General Manager

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Job Description

General Manager - Holiday Inn Express Roseville/Lincoln, CA We are seeking an energetic, dynamic, and highly accountable General Manager to lead daily hotel operations and elevate the property to IHG brand excellence and ownership expectations. This role requires a passionate hospitality leader with strong operational expertise, exceptional guest‑service instincts, and disciplined financial oversight. Multilingual or bilingual abilities are highly valued to support communication with our diverse guest base and staff. Join us to shape memorable guest experiences while managing a vibrant, fast‑paced hospitality property. Overview As General Manager, you will oversee all hotel operations, drive guest satisfaction, strengthen team performance, and ensure the property operates efficiently and profitably. You will lead a multi‑department hospitality team, uphold brand standards, and cultivate a positive, collaborative work environment focused on delivering outstanding service. Key Responsibilities Hotel Operations Leadership — Oversee front desk, housekeeping, breakfast/F&B, maintenance, and guest services to ensure seamless daily operations. Team Supervision & Motivation — Lead, coach, and inspire hospitality teams; foster a collaborative, service‑driven culture. Financial & Revenue Management — Manage budgets, revenue strategies, cost controls, forecasting, and financial planning to maximize profitability. Brand & Service Standards — Implement and uphold IHG brand standards, guest‑service protocols, and property management systems (PMS). Revenue Enhancement — Develop pricing strategies, marketing initiatives, and occupancy optimization plans to drive top‑line growth. Regulatory Compliance — Ensure compliance with health, safety, and hospitality regulations while maintaining property standards. Reservation & Communication Systems — Utilize PMS, reservation platforms, and multi‑line phone systems to streamline bookings and enhance communication. Human Resources Leadership — Oversee hiring, training, performance evaluations, scheduling, and conflict resolution to build a strong, cohesive team. Guest Relations Excellence — Address guest concerns promptly; ensure consistent delivery of Holiday Inn Express guest‑service standards. Vendor & Community Coordination — Coordinate with vendors, contractors, and local authorities for maintenance, compliance, and community engagement. Qualifications Required Proven experience in hotel management or hospitality leadership roles Supervisory experience in a fast‑paced hospitality environment Strong knowledge of PMS, property management software, and reservation platforms Exceptional leadership and communication skills, including professional multi‑line phone etiquette Demonstrated expertise in revenue management, budgeting, financial operations, and HR functions Ability to adapt quickly to changing priorities while maintaining high standards Valid driver's license and reliable transportation Preferred Holiday Inn Express or IHG brand experience Multilingual or bilingual abilities Experience overseeing daily operations at resorts or large‑scale hospitality properties Associate degree or higher in Hospitality, Business, or related field Perks & Benefits Competitive Compensation — Salary commensurate with experience 401(k) Paid Time Off & Sick Leave Hotel Discounts across company properties Career Growth — Clear advancement pathways and ongoing mentorship Associate Referral Program Join Our Team Lead a dedicated hospitality team, deliver unforgettable guest experiences, and drive operational success at Holiday Inn Express. If you're a results‑driven leader ready to make an impact, we encourage you to apply.
Pay:
$72,000.00 - $82,000.00 per year
Benefits:
401(k) Employee discount Paid time off
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Sick Leave
  • 401(k) Plans
  • Dental Insurance