Find & Apply For Hotel Manager Jobs in Hazard, Kentucky

Job Overview We are looking for a professional and customer service-oriented Hotel Front Desk Manager to oversee all front desk duties at our hotel. Responsibilities include welcoming guests, managing reservations and providing information about rooms, rates and amenities. You should also be able to handle guest complaints and ensure visitor satisfaction. Our ideal candidate has a knack for customer service and should be able to manage multiple tasks simultaneously. Prior experience in management or hospitality is greatly desired. Duties Overseeing the check-in and check-out process Resolving guest complaints and ensuring maximum client satisfaction Training and supervising front desk staff Managing and adjusting room reservations Coordinating with housekeeping to ensure rooms are clean and ready for guests Maintaining accurate records of guest information Informing guests about the hotel's facilities and services Processing payments Ensuring front desk operations comply with hotel policies and standards Coordinating with other departments to ensure smooth operations and guest satisfaction Preparing reports on occupancy, revenue, and customer satisfaction

Pay:

$15.00 - $18.00 per hour

Benefits:

Dental insurance Employee discount Flexible schedule Health insurance Paid training Retirement plan Vision insurance Application Question(s): Do you have prior management experience?

Location:

Hazard, KY 41701 (Preferred) Shift availability: Day Shift (Required)

Work Location:

In person