Find & Apply For Hotel Manager Jobs in Lebanon, Oregon

Guest Desk Supervisor Lead the Team. Create Amazing Guest Experiences. Make Every Stay Count. Are you someone who enjoys leading others, solving problems, and creating memorable guest experiences? Do you believe that a great team starts with great leadership? If so, we'd love to have you join our team as our Front Desk Supervisor. At Boulder Falls Inn, our Guest Services Team is the heart of the guest experience. As the Guest Services Supervisor, you'll help set the tone each day by supporting your team, creating a positive work environment, and ensuring every guest feels welcomed from the moment they walk through our doors. This isn't just about checking guests in it's about building a team that takes pride in delivering exceptional hospitality. What You'll Do Lead an Incredible Team Create Guest Services schedules that keep the team supported while managing labor responsibly. Coach, encourage, and support Front Desk team members throughout each shift. Help create a workplace where people enjoy coming to work and feel valued. Address concerns early, resolve conflicts professionally, and help keep workplace drama from affecting the team or our guests. Welcome and train new team members so they feel confident from day one. Recognize opportunities to coach and develop employees so they continue to grow. Keep Operations Running Smoothly Ensure Front Desk policies, procedures, and service standards are followed consistently. Oversee daily operations including guest arrivals, departures, reservations, phone calls, and guest requests. Help implement new procedures and continually look for ways to improve the guest experience. Support the Front Desk team during busy times by jumping in wherever needed. Maintain accurate records and ensure daily reports and responsibilities are completed. ❤ Create Exceptional Guest Experiences Lead by example through friendly, genuine hospitality. Resolve guest concerns with professionalism, empathy, and confidence. Empower your team to go above and beyond whenever possible. Help create memorable experiences that keep guests coming back. What We're Looking For We're looking for someone who: Loves working with people. Leads with positivity and accountability. Enjoys coaching others to be successful. Stays calm under pressure and enjoys solving problems. Communicates clearly and professionally. Takes initiative and isn't afraid to jump in wherever help is needed. Believes that culture starts with leadership. Why You'll Love This Role Every day is different. You'll have the opportunity to lead an amazing team, make a real impact on our guests' experiences, and help shape the culture of one of the area's premier hotels. If you enjoy building relationships, celebrating team successes, and creating an environment where both employees and guests feel valued, this is the position for you.

Pay:

$17.00 - $20.00 per hour

Benefits:

Dental insurance Employee discount Health insurance Paid time off Vision insurance

Work Location:

In person