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Hospitality
Housekeeping / Environmental Services Supervisor
Carbondale, IL

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Hampton Inn Carbondale

Housekeeping Supervisor

Job Description

The Housekeeping Supervisor/Inspector is responsible for insuring the cleanliness of hotel guest accommodations and public areas according to the standards established by the hotel.
Essential Job Responsibilities:
Manages room cleaning operations to insure methods meet company and brand standards and keeps room cleaning deficiencies to a minimum. Inspects assigned units each day, insuring that all standards are met and corrective action is taken by attendants as required. Inspect all VIP rooms daily. Insures all standards of operation are operating effectively such as linen & inventory control procedures, rotation of mattresses, key control procedures, safety and security procedures, storeroom organization and cart stocking, lost and found.
Other Duties:
Responds promptly and follows through on guest requests in effective and friendly manner to exceed guest expectations for service. Personally inspects rooms and public areas. Oversees an ongoing general cleaning program with documented records for each unit. Successfully completes daily housekeeping reports in timely manner. Insures all housekeeping and laundry equipment is maintained in working order through communication with the Executive Housekeeper and follow-up with the maintenance department, etc. Monitors labor for the day, insuring productivity standards remain on track. Maintains linen and supply costs within annual budget. Monitors and controls inventories and conducts accurate linen and supply inventory. Insures key control procedures are followed. Knows and teaches safety prevention rules and techniques including fire safety to minimize workers compensation claims and company liability.
Job Type:
Full-time Pay:
$17.00 - $18.00 per hour
Benefits:
Dental insurance Employee discount Health insurance Paid time off
Education:
High school or equivalent (Preferred)
Experience:
Cleaning Experience:
1 year (Preferred)
Hotel Experience:
1 year (Preferred)
Work Location:
In person