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Hospitality
Kitchen Staff
Cumberland, MD

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Long John Silver’s, LLC

Team Member

Entry-Level JobVerifiedNo experience needed
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Job Description

Team Member

We're looking for a motivated Team Member to join our team and get outstanding guest experience!

Key Responsibilities:
  • Ensures 100% satisfaction for all LJS (Long John Silver) guests
  • Greet and positively engage guests
  • Accurately accept the guests' orders and process payment
  • Prepare every order exactly as guest requested, with the highest quality product, as quickly as possible
  • Solves customer concerns immediately utilizing BAM! and ensures they leave happy and satisfied
  • Keeps service area stocked, dining room tables and floor clean, and cleans and restocks restrooms
  • Arrives on shift with a positive attitude and contributes to the success of the restaurant
  • Treats all guests and team members with respect
  • Accountable for positive engagement at every guest encounter
  • Ensures all ingredients and food products are stored, handled, prepared, and presented with the greatest care and concern for guest satisfaction and food safety
  • Consistently follows preparation procedures and cooking methods to produce high quality products to include the shortening management
  • Provides, to every guest, bell-ringing quality service and taste experience
  • Maintains clean, safe, and comfortable work are for guests and team members
  • Clean as you go mentality - Ensure the restaurant's interior and exterior, including furnishings and equipment, are always clean and in excellent working condition
  • Provides an environment that encourages guests to return
  • Perform other duties as assigned by restaurant management
Role Requirements:
  • Must be 16 years of age or older
  • Must have reliable transportation and the ability to work rotating shifts
  • Take absolute pride in everything you do
  • Value customer service and hold the ability to positively impacts our guests' experience
  • Work well in a fast-paced environment
  • Practice high quality food and cleanliness standards
  • Bring an upbeat energy and positive attitude to the team
  • Has a commitment to timeliness and a sense of urgency
  • Ability to interpret and follow instructions
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and training materials
Physical Demands:

While performing the duties of this role, the employee is regularly required to:

  • Regularly required to stand and walk; talk and hear to communicate with employees; and taste/smell.
  • Frequently required to handle, feel and reach with hands and arms.
  • Occasionally required to sit, climb, or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds.
  • Specific vision abilities required for this role include peripheral vision and the ability to adjust focus.
  • Occasionally exposed to cooking fumes. The noise level in the work environment is usually moderate.
  • Ability to meet deadlines and adapt to changing priorities.
  • Intermittent travel may be required for training, regional support, etc.
    Join us and be part of a team that creates a welcoming atmosp and a "bell-ringing" experience!
    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.
    Benefits
  • Paid time off
  • Flexible schedule
  • Referral program
  • Paid training
  • Employee discount
    Long John Silver's - 70025 - La Vale, MD
    1295 National Hwy, Cumberland, MD 21502, USA.

..Visit the Employer site for more details

Benefits

  • Paid Time Off (PTO)
  • Professional Development
  • Flexible Work Schedules
  • Dental Insurance