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Hospitality
Kitchen Staff
Edgewater, NJ

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SoJo Spa Club

Food Service Team Member

Job Description

Food Service Team Member SoJo Spa Club - 2.9 Edgewater, NJ Job Details Part-time $16.50 - $17.50 an hour 1 hour ago Benefits 401(k) Tuition reimbursement Paid time off Employee discount Referral program Qualifications Customer communication Teamwork Food service customer order management Cash register Hospitality industry experience Patience POS systems Full Job Description The Food Service Team Member is responsible for welcoming our guests to our food outlets and anticipating their needs. They are to take guests' food & drink orders accurately, while using the POS and Pager system to take orders. The F&B Agent will work closely with management to create a pleasant dining experience for guests.
Who we are:
SoJo Spa Club is a renowned Spa and Boutique Hotel located in Edgewater, New Jersey, with a unique blend of multi-cultural experiences across several pools, saunas, therapy rooms and other facilities. SoJo Spa Club's mission is to enhance the quality of our guests' lifestyle by providing an unparalleled wellness experience through exceptional service.
What we believe:
While we believe that customer experience is the center of our business and we want our guests to leave fulfilled with a feeling that they were taken care of, our people are the critical component of our business. We strive not only to provide our guests a remarkable experience at SoJo Spa Club, but also to promote a company culture of positivity, compassion, and strong work ethics. Our core values are hospitality, excellence, trust, accountability, teamwork, growth and gratitude that form the foundation for employee success.
Our Team:
Our mantra Passion and Compassion 247365 and we take pride in everything we do! We all share responsibility and accountability to the service contract we make with our guests, and, through our commitment to this shared sense of purpose, we inspire each other and create memories with a deeply instilled ethic of personal service to both our guests and team members. If you think this is an exciting opportunity and want to be part of our dynamic team, please apply - we want you on board!
RESPONSIBILITIES
  • Warmly welcome guests to our food outlets, anticipating guests' needs.
  • Take guests' food & drink orders accurately and provide suggestions based on guests' taste.
  • Effectively use the POS and Pager system to take orders.
  • Work closely with kitchen team to deliver food in timely manner.
  • Work closely with management to create a pleasant dining experience for guests.
  • Maintain a clean and sanitized environment, completing assigned cleaning tasks as needed.
  • Perform opening & closing duties as outlined by management.
  • Work in a safe and organized manner, abiding by all health and safety regulations.
  • Work in accordance with the quality and service standards within the department.
  • Work cohesively within own department, as well as with other department employees to create a cooperative working environment.
  • Complete other duties assigned by management.
QUALIFICATIONS
  • Previous customer service or hospitality experience required.
  • Must be able to be mobile consistently during your shift.
  • Must be able to reach, bend, lift, carry, stoop, wipe and lifting or carry up to 15 pounds.
  • Strong interpersonal, verbal, and communicative skills required.
  • Expectation to learn and maintain knowledge of current POS system.
  • Ability to work well under pressure, with problem solving abilities.
Must be authorized to work in the United States.
Pay:
$16.50 - $17.50 per hour
Benefits:
401(k) Employee discount Paid time off Referral program Tuition reimbursement
Shift:
8 hour shift
Work Location:
In person