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Hospitality
Maid / Housekeeping Staff
Intercourse, PA

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Hampton Inn & Suites by Hilton

Room Attendant

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Job Description

Be part of something exciting from the very beginning! Hampton Inn & Suites by Hilton is a brand-new hotel in the heart of the charming and historic City of Intercourse, PA, and we're looking for passionate, service-minded individuals to join our team. Whether you're experienced in hospitality or eager to start a new career in a dynamic, guest-focused environment, we invite you to grow with us. Our team members are the heart of our hotel, and we're committed to creating a workplace that's as warm and welcoming as the experience we provide our guests. We are currently hiring for the position of Room Attendant. This role plays a vital part in delivering the exceptional service Hampton is known for. The ideal candidate will be detail-oriented and dedicated to maintaining the cleanliness and overall appearance of guest rooms and public areas. A strong commitment to service and creating a welcoming environment for all guests is essential. Responsibilities
  • Provide the highest quality of service to the customer at all times.
  • Ensure guest satisfaction through room cleanliness and attention to guest needs.
  • Clean 16 rooms per day following the Housekeeping Guidelines within an eight-hour work day while maintaining established standards.
  • After proving ability to increase workload, clean extra guest rooms to receive additional compensation.
  • Check fixtures, television, and heating/cooling equipment for proper operation.
  • Set heating/cooling equipment and radio on proper settings.
  • Inspect room for maintenance needs and report on maintenance service requests.
  • Perform daily general clean duties and changing of bedspreads, blankets, mattress pads and shower curtains as assigned.
  • Log rooms cleaned on daily housekeeping Assignment report.
  • Fold terry and linen while waiting for rooms.
  • Clean, organize, and restock cart and Van at the end of the day (terry, cups, toilet paper, rags, and fill spray bottles)
  • Maintain cart, linen room, van and vacuum cleaner cleanliness. Turn in key, radio and room status report to Housekeeping Supervisor.
  • Know how to operate laundry equipment and maintain public area cleanliness.
  • Must wear proper uniform at all times in accordance with the Standards of Appearance.
  • Have a thorough knowledge of emergency procedures.
  • Practice safety standards at all times.
  • Be able to move luggage, packages, or furniture weighing up to 40lbs.
  • Employee must adhere to all work rules, procedures, and policies established by the company in the employee handbook.
  • Employee must perform other duties as assigned, of which the employee is capable.
Skills Previous experience in custodial or hotel housekeeping is preferred. Strong attention to detail with the ability to clean thoroughly and efficiently. Knowledge of industrial cleaning techniques and floor care methods is advantageous. Excellent time management skills to complete tasks within designated timeframes. Ability to work independently as well as part of a team in a fast-paced environment. Strong communication skills to interact effectively with guests and team members. A commitment to providing outstanding hospitality service. Join our team as a Room Attendant and contribute to creating memorable experiences for our guests through your dedication to cleanliness and service excellence.
Job Types:
Full-time, Part-time Pay:
$14.00 - $16.00 per hour
Benefits:
401(k) Employee discount Paid time off
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Dental Insurance
  • Discounts/Reimbursements