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Hospitality
Maid / Housekeeping Staff
Swiftwater, PA

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The Swiftwater

Bellman/Houseman/Guest Services

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Job Description

  • Job Overview:
  • We are seeking a dedicated Bellman/Houseman to join our team at The Swiftwater. The Bellman plays a crucial role in ensuring exceptional guest experiences by providing assistance with luggage, transportation, and information.
  • Duties:
  • Greet guests upon arrival and departure with a friendly and professional demeanor
  • Assist guests with luggage handling and delivery to their rooms
  • Provide information about hotel facilities, services, and local attractions
  • Arrange transportation for guests as needed
  • Maintain cleanliness and organization of the lobby area
  • Collaborate with the front desk and concierge to fulfill guest requests promptly
  • Experience:
  • Prior experience in hospitality or hotel industry preferred
  • Knowledge of phone systems and hotel management software
  • Multilingual abilities are advantageous
  • Familiarity with night audit procedures is a plus
  • Strong guest service orientation with excellent communication skills
  • Understanding of hospitality management principles Joining our team as a Bellman offers the opportunity to work in a dynamic environment where guest satisfaction is paramount.
If you have a passion for delivering exceptional service and creating memorable guest experiences, we invite you to apply for this rewarding position.
Job Types:
Full-time, Part-time Pay:
$17.00
  • $19.
00 per hour
Benefits:
Employee discount Flexible schedule Health insurance Paid time off
Experience:
Hospitality:
2 years (Required) Ability to
Commute:
Swiftwater, PA 18370 (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Flexible Work Schedules
  • Health Insurance
  • Dental Insurance