Job Overview:
- We are seeking a dedicated Bellman/Houseman to join our team at The Swiftwater. The Bellman plays a crucial role in ensuring exceptional guest experiences by providing assistance with luggage, transportation, and information.
Duties:
- Greet guests upon arrival and departure with a friendly and professional demeanor
- Assist guests with luggage handling and delivery to their rooms
- Provide information about hotel facilities, services, and local attractions
- Arrange transportation for guests as needed
- Maintain cleanliness and organization of the lobby area
- Collaborate with the front desk and concierge to fulfill guest requests promptly
Experience:
- Prior experience in hospitality or hotel industry preferred
- Knowledge of phone systems and hotel management software
- Multilingual abilities are advantageous
- Familiarity with night audit procedures is a plus
- Strong guest service orientation with excellent communication skills
- Understanding of hospitality management principles Joining our team as a Bellman offers the opportunity to work in a dynamic environment where guest satisfaction is paramount.
If you have a passion for delivering exceptional service and creating memorable guest experiences, we invite you to apply for this rewarding position.
Job Types:
Full-time, Part-time Pay:
$17.00
00 per hour
Benefits:
Employee discount Flexible schedule Health insurance Paid time off
Experience:
Hospitality:
2 years (Required) Ability to
Commute:
Swiftwater, PA 18370 (Required)
Work Location:
In person