Find & Apply For Reservation / Ticket Agent Jobs in Palm Springs, California

Overview The Box Office Ticket Associate works under the supervision of the Box Office Supervisors, assisting guests in purchasing tickets, resolving guest issues in accessing digital tickets, and answering event questions, all while providing excellent customer service. This role pays an hourly rate of $20.00. Benefits for

Part-Time Roles:

401(k) savings plan and 401(k) Matching. This position will remain open until December 31, 2026. Responsibilities Selling event tickets using Ticketmaster's TM1 platform Dealing with customer issues at the box office Answering and returning phone calls to answer ticket-related questions Understanding Plaza Theatre's digital ticketing platforms to help guests who cannot locate their tickets or whom struggle with the technology of digital tickets Provide excellent customer service Qualifications 1‐2 years experience in an office setting or similar preferred Ability to perform effectively under stressful situations Ability to define, analyze, and solve problems Ability to coordinate box office procedures with other staff Ability to work variable hours, including evenings, weekends, and holidays Ability to communicate effectively both verbally and in writing Ability to safely and accurately handle and account for large sums of money Ability to handle difficult situations with courtesy and tact when dealing with the public and promoters Ability to maintain an effective working relationship with other staff, event promoters, and the general public Proficient with operating modern office equipment, including computers