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Ticket Sales Associate
Job Description
About Sacramento Republic FC:
Sacramento Republic FC is one of the premier clubs in the USL Championship. Since its founding in 2014, the club has embodied the indomitable spirit of California's Capital City, setting league attendance and performance benchmarks, capturing a championship in its inaugural season, and inspiring a strong and growing passion for soccer throughout the region. Owned and operated through a joint venture between Wilton Rancheria and Kevin Nagle, Sacramento Republic FC continues to invest in the future of the city and the sport. Central to that vision is a new downtown, soccer-specific stadium that will elevate the entertainment landscape across the Sacramento region. The venue is scheduled to open in spring 2028 and will serve as a year-round destination for sports, entertainment, and community events. Beyond its success on the field, Republic FC is deeply committed to making a positive impact throughout the community. Together with its partners, the club supports a variety of community investment initiatives, uses its platform to drive meaningful change, and operates the region's only youth-to-professional soccer development pathway. Through its academy and grassroots programs, Republic FC plays a leading role in developing the next generation of soccer talent across Northern California. Ticket Sales Associate -
Overview:
Sales Associates are responsible for expanding the club's fan base and corporate support in Sacramento by driving new ticket sales revenue. This fast-paced, team-oriented role focuses on selling Full and Half Season Memberships, along with customized group and premium experiences. Associates receive continuous professional development through comprehensive training and individualized coaching, helping them master a top-tier sales process. They will spend time both in the office and in the community, building meaningful relationships and growing their own portfolio of clients.
Responsibilities:
Establish and maintain strong relationships with fans, clients, businesses. Sell and service the full suite of Sacramento Republic FC ticketing products, including season memberships, flex plans, group tickets, and premium hospitality packages. Generate new business through proactive outreach efforts, including phone calls, emails, text messaging, virtual meetings, and in-person appointments. Identify and develop new revenue opportunities through upselling, cross-selling, and client referrals. Re-engage past clients and previous ticket buyers to drive new ticket sales and renewals. Build long-term client relationships through consistent follow-up, exceptional customer service, and ongoing account management. Professionally handle inbound inquiries and sales calls from prospective customers across all ticket product offerings. Conduct in-person meetings and presentations with prospective clients to assess needs and recommend ticket solutions. Attend community events, including soccer tournaments, festivals, and local gatherings, to promote the club, strengthen brand awareness, and generate sales leads. Represent Sacramento Republic FC at home matches and other club events, supporting ticket sales initiatives, fan engagement efforts, and promotional campaigns. Meet or exceed daily, weekly, and monthly sales activity and revenue goals established by department leadership.
Minimum Qualifications:
The qualifications listed below represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree or equivalent vocational degree. Excellent relationship building and interpersonal skills, with the ability to interact comfortably and effectively with internal and external stakeholders at all levels of an organization. Excellent communication and presentation skills, both written and oral. Coachable and eager to learn every day. Highly motivated and goal oriented to build a long-term career in the sports business. Must be able to work evenings, weekends, and holidays as required.
Position and Benefit Details:
Status:
Full-Time (Non-Exempt)
Compensation:
$16.90 hourly rate + Commission +
Bonus Structure Department:
Ticket Sales & Service Reports to:
Director, Ticket Sales Location:
SRFC Front Office (Sacramento, CA)-
Onsite Benefits:
Medical, Dental, Vision, Voluntary Benefits, 401K w/ Employer Match, EAP, PTO Package We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Benefits
- Paid Time Off (PTO)
- 401(k) Plans
- Professional Development
- Other Retirement and Savings