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Restaurant Manager KPOT Korean BBQ & Hot Pot - 3.3 Malden, MA Job Details Full-time $75,000 a year 3 days ago Benefits Paid training Paid time off Employee discount Qualifications Kitchen health and safety standards Customer communication Staff supervision Operations management Food service health code compliance Team supervision Bar safety compliance (food service) In-person customer service Performance management Team development Hospitality industry experience Profit & Loss statement Purchasing Chinese Restaurant cost management Managing food service teams POS systems Profit and loss analysis Food Handler Certification Food service management experience Hospitality management Full Job Description Join KPOT, one of the fastest-growing restaurant brands in the U.S! With over 130 locations and expanding, KPOT is redefining the dining scene with its unique All-You-Can-Eat Korean BBQ and Hot Pot experience. We are seeking a passionate Restaurant Manager who thrives in a fast-paced, high-energy environment. At KPOT, you will be part of a vibrant team dedicated to delivering incredible guest experiences, with real opportunities to grow your career.

ROLE OVERVIEW

The Restaurant Manager plays a critical leadership role at our KPOT locations, overseeing the success of front-of-house operations. This Restaurant Manager position requires an individual who is highly organized, adept at multitasking, and capable of coaching team members effectively in real-time. The ideal Restaurant Manager will have a strong track record of fostering a culture of exceptional hospitality and will be responsible for ensuring seamless day-to-day operations. Availability to work evenings and weekends is essential. Duties and Responsibilities Oversee front-of-house operations by managing labor via scheduling, bar inventory, and ensuring compliance with federal, state, and local regulations. Conduct pre-shift meetings focused on service, upselling, and brand standards. Ensure seamless execution of KPOT service model. Maintain cleanliness, organization, and safety standards. Monitor wait times, table turns, and guest flow. Recruit, train, and develop hourly team members. Coach and hold staff accountable to performance standards. Drive sales growth and local marketing initiatives Maintain expert knowledge of brand standards, plate presentation, recipe adherence, and overall operational procedures. Oversee floor operations, shift management, labor cuts, and engage with customers to ensure exceptional service. Ensure compliance with all health department regulations. Maintain proper food handling, storage, and sanitation standards. Maintain clear, consistent communication with the Franchise Partner regarding daily operations, service standards, and performance. Additional responsibilities as assigned. Requirements Ability to stand and walk for extended periods (up to 8-10 hours per shift). Ability to lift and carry up to 25-50 pounds. Frequent bending, reaching, and repetitive movements in a fast-paced environment. Ability to work in varying conditions, including heat, cold, and noise. Must be able to work a flexible schedule, including evenings, weekends, and holidays. Essential Functions 5+ years leading full-service restaurant operations and bartending, with a hands-on approach to service and team supervision. Hold a valid State-Mandated Food Handlers Certification, ensuring compliance with health and safety standards. Hold a valid State-Mandated Alcohol Handlers Certification, ensuring compliance with local regulatory authority health and safety standards (where applicable). Proficient in POS systems, scheduling software (specifically 7Shifts), purchasing platforms, streamlining daily operations. Demonstrate clear, high-level communication skills to effectively lead teams and enhance guest satisfaction. Solid experience with P&L management, understanding the relationship between sales, labor, and operational costs. Strong communication and a passion for delivering world-class service at every touchpoint. Comfortable working around grills and hot cooking surfaces. K-Pot Korean BBQ & Hot Pot provides equal employment opportunities (EEO) to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability status, genetic information (including family medical history), marital status, amnesty, status as a covered veteran or any other characteristic protected by applicable federal, state and local laws.

Job Type:

Full-time Pay:

$75,000.00 per year

Benefits:

Employee discount Paid time off Paid training

Language:

Chinese (Required)

Work Location:

In person