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CSO is looking for a Case Manager for our Friends of the Homeless (FOH) Berkshire House in Pittsfield. Our FOH Berkshire House a 24 hour/day, 7 day/week fully supported transitional housing program. Berkshire House provides beds for chronically homeless individuals residing in Berkshire County. This program is peer lead and staffed with Counselors and Case Managers. This position will provide intensive, clinical case management to consumers with serious mental illness needing such support, or who have been hard to engage in the mental health system. The Case Manager will have regular contact with consumers, and will provide support services for family members and others in the "natural helping network." Starting salary: $38,000

• 44,000/year As an

FOH Berkshire House Case Manager:

You Will:

Provide skills training and assistance in areas of daily living activities including transportation, money management, cleaning, laundry, food preparation, personal grooming, and health care Assist with advocacy needs; facilitate "mediation" as appropriate Assist in identifying and obtaining entitlements, which meet consumer's needs. Assists clients in the development of individual plans to move toward self-sufficiency and to retain/secure permanent housing. Evaluates, facilitates and monitors client's progress towards established goals and objectives. Documents in individual case file/ETO Provide resource/assistance for clients in: budgeting, job training, employment search, locating permanent housing, managing medical issues and addressing transportation and other needs Advocate for clients with other service providers, including federal, state and city agencies and other non-profits; provide referrals to other appropriate service providers as needed. (e.g. Social Security, Medicaid, Medicare) Provide counseling and intensive support to consumers during psychiatric crises or periods of transition Assist consumer with identifying appropriate mental health and medical services and accessing services of choice Assist with developing and maintaining a "natural support network" of family and friends Assist consumer in maintaining the appropriate upkeep of apartment or shelter space that will ensure healthful and safe living Assist consumer in negotiating relationships with others Coordinate development of meaningful day activities, including employment or volunteer activities Assist with finding or developing recreational and social activities of the consumer's choice. Provide transportation for consumers as appropriate, following program guidelines Maintain appropriate contacts with family members, others in the "natural helping network", outpatient therapists, and others as necessary to support consumers Participate in design, review, and revision of treatment plans with consumer, family members, and other providers

Your Background:

Bachelor's degree in mental health field Two years of experience in community mental health setting (preferred) Computer Proficiency Valid driver's license and reliable transportation Bilingual candidates are strongly encouraged to apply. We also seek applicants who embody CSO's values by being: Positive

• maintaining resiliency and focusing on solutions Respectful
• collaborating and effectively communicating Insightful
• demonstrating self-awareness and effectively priority setting Conscientious
• taking accountability and applying feedback What We Offer At CSO, we believe our employees are our greatest asset.

We are committed to supporting your professional growth, well-being, and success through: Competitive salaries Health and dental insurance Generous paid time off 403(b) retirement savings plan Free CEUs and ongoing professional development through in-house training Employee referral bonuses Group-rate supplemental insurance options A premier Employee Assistance Program A flexible, supportive, and collaborative work environment Why Join CSO? For more than 50 years, Clinical & Support Options, Inc. (CSO) has been providing innovative, compassionate behavioral health services throughout Western Massachusetts. With locations across Springfield, Northampton, Greenfield, and surrounding communities, our multidisciplinary teams work together to make a meaningful difference in the lives of individuals and families. When you join CSO, you become part of a mission-driven organization where collaboration, professional growth, and community partnerships are valued. We encourage our employees to bring their ideas, strengths, and unique perspectives to their work—and provide opportunities to learn, grow, and build a rewarding career along the way. Come grow with us and make a difference in the communities we serve! A Great Place to Work CSO was named a Healthcare Industry Top Workplace, and has been recognized as the fastest-growing behavioral health agency in Western Massachusetts . Our commitment to our employees is reflected in our consistently strong internal employee satisfaction results, with more than 90% of CSO staff reporting that they would recommend CSO as a great place to work. We invite you to learn more about CSO and discover what makes our organization a great place to build your career. Professional Development We are committed to helping our employees continue to learn and grow. CSO offers in-house training and professional development opportunities in areas such as: Trauma-Informed Care

• Motivational Interviewing
• Mindfulness Skills
• and more EOE/AA #INDALL1