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Hospitality
Restaurant / Food Service Manager
Neptune City, NJ

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Now viewing: Shift Manager (full-time)- Bojangles
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Bojangles'

Shift Manager (full-time)- Bojangles

Job Description

Position Overview:
The Shift Manager is the operations leader of the restaurant focused on profitability, Guest service, people development and operations management. The SM supports the Restaurant General Manager (RGM) in managing the daily operations of a single restaurant, driving key performance outcomes. The SM operates under the direction of the RGM and directly manages a team of Hourly Shift Coordinators and Team Members (10-25 employees).
Summary of Essential Duties and Responsibilities:
Profitability
  • Manages inventory costs and maintains inventory by performing Daily, Weekly, and Monthly inventory inspections
  • Places and receives inventory truck orders
  • Maintains and regularly monitors a list of all restaurant assets
  • Ensures preventative maintenance of restaurant facility and equipment is completed in accordance with Company standards, interacting with external vendors as required
  • Ensures that restaurant follows all cash control and security procedures (e.g. safe counting, cash drawers) Guest
  • Motivates and directs team members to exceed guest expectations with accurate, fast and friendly service in a clean facility People
  • Provides coaching and feedback to shift coordinators and Team Members to increase the restaurant team's capabilities and raise restaurant performance Operations
  • Directs restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
  • Ensures that the restaurant upholds operational and brand standards
  • Performs duties of Hourly Shift Coordinator when necessary
Qualifications and Skills:
  • Must be at least eighteen (18) years of age
  • 1-2 years of previous quick service restaurant experience, experience in management preferred
  • Some understanding of P&L interpretation and management to influence profitability
  • Demonstrated leadership skills
  • Demonstrated understanding of guest service principles
  • Available to work evenings, weekends and holidays
  • Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant
Job Type:
Full-time Benefits:
401(k) Employee discount Flexible schedule Health insurance Paid time off Paid training
Shift:
10-hour shift Day shift Evening shift Morning shift
Work Location:
In person
Job Types:
Full-time, Part-time Pay:
$17.00 - $19.00 per hour
Benefits:
401(k) Employee discount Flexible schedule Health insurance Paid time off Paid training
Work Location:
In person