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Banquet Manager
Job Description
Full Job Description
POSITION
Banquet Manager
REPORTS TO
General Maanger
JOB SUMMARY
Create a welcoming and comforting environment for guests and members, while providing the highest level of service possible. To produce a well thought out game plan for each event, demonstrating strong leadership and guidance to all employees on the team.
JOB DUTIES
Responsible for efficient execution of all events and tasks assigned daily Ability to read, understand, and communicate all detail written on the Banquet Event Order (BEO), with the client and staff for the event. Meet with the main contact for each event assigned and act as the liaison for them throughout their event. Continue to stay in touch throughout the entire event to ensure proper and timely flow of service. Create a warm and welcoming atmosphere for the contact and their guests. Conduct a Pre-shift meeting with staff to review the details on the BEO. Pre-shift should include but is not limited to the following items: Start/End Times, set up for the event, napkins and linen information, style of service, sequence of service, special requests, VIP tables, centerpieces/decorations, timeline for the event, and side work. Clearly define the service techniques, equipment, and sequence of service to the staff. Ensure that employees are in complete and clean uniforms, including name tags. Be an active leader in assisting staff with setting up all buffets, stations, and tables to the standards of the banquet department, including proper clean up, post event. Train staff if the proper techniques and guidelines are not being followed. Assign all tables and sections for wait staff before, during, and post service. Communicate with other departments at the League prior, during, and post service to ensure all departments are on the same page throughout the event Ensure that all accidents and breakages occurring during an event are reported to the appropriate managers and staff. Coach, counsel, and document staff when required and report this to the director. Maintain all props, linens, napkins, tables, chairs, glassware, silverware, and china for the department. Clearly communicate any issues with the proper managers. Conduct a Post-shift meeting prior to staff leaving to ensure that all job task are completed and the areas that were in use during the event are set and ready for the next shift. Able to work 3 - 5 hours at a time without a break Bending and lifting required Ability to stand for extended periods of time
MANDATORY WORK DAYS INCLUDE
(But are not limited to): New Year's Eve, Easter Sunday, Mother's Day, Member Guest Weekend, Thanksgiving, Brunch with Santa.
SUGGESTED REQUIREMENTS
•
RAMPS and Safe Serve Certification Job Types:
Part-time, Full-time Benefits:
Dental insurance Health insurance Vision insurance
Schedule:
10 hour shift 8 hour shift Day shift Evening shift Holidays Weekends as needed
Supplemental Pay:
Tips Ability to commute/relocate: Ambler, PA 19002: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
Driver's License (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred)
Work Location:
In person Ability to read, understand, and communicate all detail written on the Banquet Event Order (BEO), with the client and staff for the event. Meet with the main contact for each event assigned and act as the liaison for them throughout their event. Continue to stay in touch throughout the entire event to ensure proper and timely flow of service. Create a warm and welcoming atmosphere for the contact and their guests. Conduct a Pre-shift meeting with staff to review the details on the BEO. Pre-shift should include but is not limited to the following items: Start/End Times, set up for the event, napkins and linen information, style of service, sequence of service, special requests, VIP tables, centerpieces/decorations, timeline for the event, and side work. Clearly define the service techniques, equipment, and sequence of service to the staff. Ensure that employees are in complete and clean uniforms, including name tags. Be an active leader in assisting staff with setting up all buffets, stations, and tables to the standards of the banquet department, including proper clean up, post event. Train staff if the proper techniques and guidelines are not being followed. Assign all tables and sections for wait staff before, during, and post service. Communicate with other departments at the League prior, during, and post service to ensure all departments are on the same page throughout the event Ensure that all accidents and breakages occurring during an event are reported to the appropriate managers and staff. Coach, counsel, and document staff when required and report this to the director. Maintain all props, linens, napkins, tables, chairs, glassware, silverware, and china for the department. Clearly communicate any issues with the proper managers. Conduct a Post-shift meeting prior to staff leaving to ensure that all job task are completed and the areas that were in use during the event are set and ready for the next shift. Able to work 3 - 5 hours at a time without a break Bending and lifting required Ability to stand for extended periods of time
MANDATORY WORK DAYS INCLUDE
(But are not limited to): New Year's Eve, Easter Sunday, Mother's Day, Member Guest Weekend, Thanksgiving, Brunch with Santa.
SUGGESTED REQUIREMENTS
•
RAMPS and Safe Serve Certification Job Types:
Part-time, Full-time Benefits:
Dental insurance Health insurance Vision insurance
Schedule:
10 hour shift 8 hour shift Day shift Evening shift Holidays Weekends as needed
Supplemental Pay:
Tips Ability to commute/relocate: Ambler, PA 19002: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
Driver's License (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred)
Work Location:
In person
Pay:
$65,000.00 - $75,000.00 per year
Benefits:
Employee discount Food provided Health insurance Opportunities for advancement Paid time off Paid training
Work Location:
In person
Benefits
- Paid Time Off (PTO)
- Professional Development
- Health Insurance
- Dental Insurance