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Hospitality
Restaurant / Food Service Manager
Philadelphia, PA

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Honey's Sit 'n Eat

Assistant General Manager

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Job Description

Assistant General Manager Honey's Sit 'n Eat Philadelphia, PA Job Details Full-time $23 - $29 an hour 18 hours ago Benefits Health insurance Dental insurance Flexible spending account Tuition reimbursement Paid time off Parental leave Vision insurance Opportunities for advancement Retirement plan Qualifications Customer communication
Full Job Description Job Description:
The Assistant General Manager supports the General Manager in overseeing daily restaurant operations, supervising staff, and ensuring an excellent dining experience for every guest. This role involves coordinating front-of-house and kitchen teams, maintaining food quality, managing inventory, monitoring operating costs, and supporting employee development. The ideal candidate has strong leadership skills, a customer-focused attitude, and the ability to maintain smooth operations in a busy restaurant environment.
Key Responsibilities:
Assist the General Manager with daily restaurant operations and service activities. Supervise and support front-of-house and kitchen staff. Recruit, train, coach, and motivate employees. Coordinate staff schedules, shift assignments, and coverage. Ensure guests receive friendly, attentive, and professional service. Handle customer feedback, complaints, and special requests effectively. Monitor food quality, freshness, presentation, and order accuracy. Coordinate with kitchen staff to ensure timely meal preparation and service. Manage inventory checks, stock replenishment, and purchasing requirements. Monitor sales performance, labor costs, and daily operating expenses. Support POS operations, cash handling, and financial reporting. Maintain food safety, sanitation, and restaurant cleanliness standards. Oversee opening, closing, and shift handover procedures. Monitor employee performance and provide constructive feedback. Help reduce food waste and improve operational efficiency. Support promotions and initiatives to improve customer satisfaction. Ensure employees follow company policies and operational procedures. Resolve staffing and service challenges promptly. Prepare operational updates and communicate important issues to the General Manager. Lead restaurant operations when the General Manager is unavailable.
Qualifications & Skills:
Previous experience in restaurant or hospitality operations. Assistant management or supervisory experience preferred. Strong leadership and team-management abilities. Excellent communication and customer-service skills. Knowledge of restaurant operations and food-service standards. Experience with staff scheduling, training, and performance management. Understanding of inventory control, food costs, and labor management. Familiarity with POS systems and restaurant-management software. Knowledge of food safety, sanitation, and hygiene practices. Strong organizational and time-management skills. Excellent problem-solving and decision-making abilities. Ability to manage multiple priorities in a fast-paced environment. Professional, reliable, and detail-oriented attitude. Flexibility to work early mornings, evenings, weekends, and holidays as required.
What We Offer:
Competitive compensation based on experience. Opportunities for professional development and career advancement. A supportive and collaborative restaurant team. Opportunities to strengthen leadership and operational-management skills. Potential employee benefits or performance-based incentives, depending on company policy.
Pay:
$23.00 - $29.00 per hour Expected hours: 31.0 per week
Benefits:
Dental insurance Flexible spending account Health insurance Paid time off Parental leave Retirement plan Tuition reimbursement Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Financial Aid/Assistance
  • Professional Development
  • Other Retirement and Savings