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Hospitality
Restaurant / Food Service Manager
Tacoma, WA
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Restaurant Operations Manager Stanley & Seafort's Tacoma, WA Job Details Full-time $24 - $28 an hour 12 hours ago Benefits Paid training Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Employee discount Opportunities for advancement Flexible schedule Qualifications Customer communication Teamwork Expense management Team development Attention to detail Time management
Full Job Description Job Description:
The Restaurant Operations Manager is responsible for overseeing daily restaurant operations, leading staff, and ensuring exceptional food quality and guest service. This role involves managing front-of-house and kitchen activities, monitoring financial performance, controlling operating costs, and improving operational efficiency. The ideal candidate has strong leadership skills, hospitality management experience, and a commitment to maintaining high standards in a quality-focused restaurant environment.
Key Responsibilities:
Oversee daily restaurant operations and ensure smooth, efficient service. Supervise front-of-house, kitchen, and service teams. Recruit, train, coach, and develop restaurant employees. Prepare staff schedules and coordinate shift assignments. Maintain high standards of food quality, presentation, and customer service. Ensure guests receive professional, attentive, and welcoming service. Handle customer feedback, complaints, and special requests effectively. Coordinate kitchen and service teams to ensure timely and accurate orders. Monitor sales performance, labor costs, budgets, and operating expenses. Manage inventory, purchasing, stock control, and supplier coordination. Implement strategies to reduce food waste and improve cost efficiency. Oversee POS operations, cash handling, and daily sales reporting. Maintain food safety, sanitation, and restaurant cleanliness standards. Ensure compliance with company policies and applicable health regulations. Monitor employee performance and provide constructive feedback. Oversee opening, closing, and shift handover procedures. Maintain restaurant facilities, equipment, and dining areas. Support promotions, special events, and initiatives to improve guest satisfaction. Review customer feedback and identify opportunities for operational improvement. Prepare operational reports and communicate business performance to senior management. Establish performance goals to improve service quality, productivity, and profitability.
Qualifications & Skills:
Previous experience in restaurant operations or hospitality management. Supervisory or restaurant management experience preferred. Strong leadership and team-management abilities. Excellent communication and customer-service skills. Knowledge of restaurant workflows and hospitality service standards. Experience with staff scheduling, training, and performance management. Understanding of budgeting, inventory control, and cost management. Familiarity with POS systems and restaurant-management software. Knowledge of food safety, sanitation, and hygiene practices. Strong organizational and time-management skills. Excellent problem-solving and decision-making abilities. Ability to manage multiple priorities in a fast-paced environment. Professional, dependable, and results-oriented attitude. Strong attention to detail and commitment to guest satisfaction. Flexibility to work evenings, weekends, and holidays as required.
What We Offer:
Competitive compensation based on experience. Opportunities for professional development and career advancement. A professional and collaborative working environment. Opportunities to strengthen leadership and operational-management skills. Potential employee benefits or performance-based incentives, depending on company policy.
Pay:
$24.00 - $28.00 per hour Expected hours: 31.0 per week
Benefits:
401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training Vision insurance