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Hospitality
Restaurant / Food Service Supervisor
Burbank, CA
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Kitchen Compliance/Cleaning Lead JFS Specialty Services Burbank, CA Job Details Full-time From $33 an hour 4 hours ago Benefits Health insurance 401(k) Paid time off Opportunities for advancement Qualifications Measuring tapes Teamwork Microsoft Outlook Pressure washing Ladder use Wrenches Leaf blowers Collaborative technology platforms Microsoft Teams Power tools Industrial equipment Video conferences (communication methods) Training & development Hand tools Time & attendance systems Video conferencing systems operation Respirator Mobile devices Full Job Description Position Summary We are seeking a hands-on, motivated Environmental Services Lead to oversee field crews performing kitchen exhaust system cleaning, grease removal, pressure washing, and environmental cleaning services throughout healthcare, commercial, industrial, educational, and institutional facilities. The Environmental Services Lead is responsible for coordinating daily project activities, ensuring quality workmanship, maintaining compliance with safety standards, and supporting the successful completion of projects. This position serves as the primary field leader, providing guidance, training, and support to technicians while ensuring exceptional customer service and operational excellence. The ideal candidate is a dependable, hands-on leader with experience in grease cleaning, pressure washing, industrial cleaning, facilities maintenance, or related service industries. Someone who stays organized, notices details, and calmly solves field challenges—while taking pride in safety, accountability, teamwork, and customer satisfaction—will thrive in this role. 1. Leadership & Crew Management Lead by example. Follow company policies, safety procedures, and approved work instructions consistently. Set the standard for how the crew is expected to work, communicate, and behave. Plan the work before it begins. Review the schedule, scope of work, crew assignments, site requirements, tools, materials, and equipment needs before the team arrives or starts working. Give clear instructions. Explain what each technician is responsible for, how the work must be completed, and what the finished result should look like. Confirm that the team understands the assignment. Verify crew readiness. Make sure technicians have the required tools, equipment, PPE, and information before work begins. Address missing items or report resource needs before they cause delays. Train and develop technicians. Demonstrate the correct methods, explain why procedures matter, observe performance, and provide direct, respectful feedback when corrections are needed. Hold the crew accountable. Address missed steps, poor workmanship, unsafe behavior, and incomplete assignments promptly. Do not ignore problems or allow the same preventable mistakes to continue. Monitor attendance and performance. Confirm that crew members arrive as scheduled, remain focused on assigned work, and communicate delays or issues promptly. Coordinate schedule changes. Report staffing shortages, delays, equipment problems, and other issues to the appropriate manager. Do not make unauthorized commitments or changes to the project. Support after-hours, weekend, and emergency assignments. Coordinate crew readiness and follow the same safety, quality, and documentation standards required during regular business hours. 2. Project Execution & Quality Control Follow the approved scope of work. Understand what the customer has authorized and ensure the crew completes the required tasks without skipping steps or performing unauthorized additional work. Lead kitchen exhaust cleaning and grease removal. Ensure assigned exhaust systems are cleaned according to the applicable requirements, approved procedures, and project scope. Verify that required areas have been addressed before considering the work complete. Oversee pressure washing. Coordinate the cleaning of assigned buildings, sidewalks, loading docks, parking structures, and other approved surfaces. Use appropriate methods to avoid damage to property, equipment, and surrounding areas. Complete a pre-job walkthrough. Review the work area, identify access restrictions and potential hazards, confirm site requirements, and make sure the crew understands the work before starting. Protect the customer's property. Confirm that appropriate precautions are in place to protect surfaces, equipment, nearby materials, and occupied areas from water, grease, chemicals, debris, and cleaning activities. Inspect the work during the job. Do not wait until the end to discover missed areas or poor workmanship. Check progress throughout the project and correct problems before they become larger issues. Complete a final quality inspection. Verify that the assigned scope has been completed, required areas have been cleaned, equipment and work areas have been left in the required condition, and deficiencies have been addressed or reported. Document the actual work performed. Complete required reports, photographs, inspection forms, and work records accurately. Never report work as complete if it has not been completed and verified. Report problems immediately. Communicate damaged equipment, access issues, unexpected conditions, incomplete work, and potential additional costs to the appropriate manager. Prevent unnecessary rework. Check work carefully, use materials responsibly, and correct deficiencies promptly. Do not sacrifice quality to finish faster. Complete project closeout. Confirm that required records are submitted, equipment is accounted for, the work area is left in the required condition, and outstanding issues are clearly communicated. 3. Safety & Compliance Follow safety procedures every time. Comply with applicable OSHA requirements, company safety policies, equipment instructions, and customer-specific rules. Never skip a required safety step to save time. Conduct pre-job safety briefings. Review the day's work, known hazards, required PPE, equipment precautions, and emergency procedures before work begins. Confirm that technicians understand the expectations. Use chemicals correctly. Follow product labels, safety data sheets, dilution instructions, required contact times, storage rules, and applicable handling procedures. Never mix chemicals unless the product instructions and approved procedures specifically allow it. Use equipment as intended. Ensure pressure washers, surface cleaners, water recovery systems, vacuums, and chemical sprayers are operated according to training, manufacturer instructions, and company procedures. Verify required PPE. Ensure technicians use the required eye, face, hand, hearing, respiratory, foot, and body protection based on the hazards and approved job requirements. Inspect equipment before use. Follow established inspection checklists, identify damaged or defective equipment, and remove unsafe equipment from service according to company procedures. Protect people and surrounding areas. Use required barriers, signs, access controls, and protective measures to reduce risks to customers, occupants, coworkers, and the public. Follow ladder and elevated-work procedures. Use approved equipment and required fall-protection measures when applicable. Never allow a technician to perform work beyond their training or authorization. Follow lockout/tagout requirements when applicable. Ensure hazardous energy is controlled by authorized personnel according to the applicable procedure before work begins on equipment requiring isolation. Stop unsafe work. Stop the affected task when an unsafe condition, equipment failure, or unclear requirement creates a risk. Secure the area as appropriate and notify the manager before resuming work. Report incidents and near misses. Communicate injuries, property damage, spills, equipment failures, and near misses promptly. Record the facts accurately and follow company reporting procedures. Maintain safe work areas. Keep walkways clear, control water and debris, store chemicals properly, and leave the work area in the required condition. 4. Customer Relations & Professional Conduct Represent the company professionally. Be punctual, prepared, respectful, and appropriately dressed. Treat customers, facility staff, occupants, and coworkers with courtesy. Serve as the primary field contact when assigned. Listen to customer questions, provide accurate updates, and communicate clearly without making promises outside your authority. Set clear expectations. Explain the planned work, coordinate access, and communicate delays or changes promptly through the appropriate channels. Protect customer operations. Coordinate work to minimize unnecessary disruption, follow site-specific instructions, and respect restricted areas and facility procedures. Take ownership of concerns. Listen carefully, acknowledge the issue, document relevant details, and work with the appropriate manager to determine the next steps. Do not guess or misrepresent information. If you do not know the answer to a technical, compliance, pricing, or scope question, confirm the correct information before responding. Obtain approval for additional work. Do not agree to extra services, changes in scope, schedule commitments, or additional costs without the required authorization. Follow through on commitments. Provide promised updates, report outstanding issues, and make sure concerns reach the person responsible for resolving them. Build trust through results. Maintain strong customer relationships by delivering quality work, keeping accurate records, protecting property, and doing what the company has committed to do.
Required Tools & PPE Hand Tools:
PPE:
Flashlight or rechargeable work lightSafety glassesUtility knifeFace shield (when required)Tape measureHearing protectionMulti-bit screwdriverChemical-resistant gloves6-in-1 screwdriverWork glovesNeedle nose pliersHigh-visibility vestChannel lock pliersRespiratory protection (when required)Vice grip pliersSteel-toe bootsAdjustable wrenchProtective clothing and rain gearTool bag or backpack PPE requirements depend on the job hazards, chemical instructions, equipment being used, and applicable safety procedures. Respiratory protection must be used in accordance with the company's respiratory protection program and applicable requirements. 6. Equipment Knowledge & Training The Lead must be capable of safely operating the following equipment and training technicians on its proper use when qualified and authorized to do so: Commercial pressure washers, including correct setup and operation. Surface cleaners and appropriate attachments. Water recovery systems and wastewater collection equipment. Wet/dry vacuums and related accessories. Chemical sprayers and approved application equipment. Ladders, extension poles, and other approved access equipment. Basic hand and power tools. Equipment inspection, cleaning, storage, and routine care procedures. The Lead is expected to recognize equipment problems, follow shutdown procedures, and report maintenance needs. Damaged or unsafe equipment must not be used until it has been addressed according to company procedures. 7. Technology & Project Documentation The Lead must be comfortable using a smartphone and digital tools to communicate, track work, and maintain accurate records. Required or designated tools may include: Microsoft Outlook for email and scheduling communication. Microsoft Teams for internal communication. Mobile timekeeping systems for accurate time records. Digital inspection forms for recording work and findings. Electronic safety documentation for required safety records. Work order management systems for tracking assignments and completion.
Documentation expectations:
Complete required records within the company's established deadlines. Record actual work performed, not work that was planned but not completed. Take clear, relevant photographs when required. Identify deficiencies, incomplete work, and follow-up needs accurately. Correct documentation errors promptly. Protect customer and company information. Never falsify, alter, or omit information to make a project appear complete. 8. Required Experience & Qualifications Preferred experience: 1-3 years in one or more of the following: Kitchen exhaust cleaning and grease removal. Commercial pressure washing. Industrial or environmental cleaning. Facilities maintenance. Commercial cleaning. Field service operations.
Additional preferred experience:
Previous experience leading crews, training technicians, or coordinating field projects. Experience working in healthcare, commercial, industrial, educational, or institutional facilities. Experience completing inspections, quality checks, safety documentation, or project reports. Ability to follow written procedures, understand work instructions, and apply feedback consistently. Candidates with strong hands-on experience, sound work habits, and the ability to learn are encouraged to apply. Leadership experience is beneficial, but the candidate must demonstrate accountability and a willingness to follow company procedures. 9. Preferred Industry Certifications The following certifications or training are beneficial: IKECA Certified Exhaust Cleaning Technician (CECT). IKECA Certified Kitchen Exhaust Cleaner (CEC). Recognized kitchen exhaust cleaning training. Pressure washing industry training. 10. Preferred Safety Certifications OSHA 10-Hour or OSHA 30-Hour training. Fall protection training. Ladder safety training. Lockout/tagout training. Hazard Communication (HAZCOM) training. Respiratory protection training. CPR / First Aid certification. Defensive driving training. Certifications are preferred unless specifically required for the assignment or by company policy. The Lead must ensure that work requiring specialized training, authorization, or certification is performed only by qualified personnel. 11. Additional Requirements Valid driver's license and an acceptable driving record, if driving is part of the role. Ability to work nights, weekends, and flexible schedules as project needs require. Ability to perform physically demanding work, including lifting 50 pounds or more when required and safe to do so, with reasonable accommodation where applicable. Ability to work in varied environments, including outdoor areas, kitchens, mechanical spaces, and other commercial facilities. Clear communication and professional customer service skills. Ability to use smartphones, digital forms, and project reporting tools. Ability to organize work, manage priorities, and respond appropriately to changing field conditions. Willingness to receive coaching, follow established procedures, and hold the crew accountable for meeting expectations. 12. Our Five Core Values These values guide how the Lead works, makes decisions, and manages the crew. Discipline — Follow the process. Complete tasks in the required order, use approved procedures, and do not take shortcuts. Reliability — Do what you say you will do. Arrive prepared, meet commitments, communicate delays, and follow through. Integrity — Be honest, even when it is uncomfortable. Report actual conditions, own mistakes, and never hide problems or falsify records. Value-Driven — Protect time, resources, and customer trust. Prevent waste, protect property, avoid unnecessary rework, and make responsible decisions without compromising quality or safety. Excellence in Results — Check the work and get it right. Verify completion, correct deficiencies, maintain accurate records, and deliver the result the customer expects. 13. How Performance Will Be Measured The Kitchen Compliance / Cleaning Lead will be evaluated on consistent, observable results, including: Following approved work procedures and safety requirements. Preparing crews and equipment before work begins. Completing the approved project scope. Meeting established quality standards and identifying deficiencies. Maintaining accurate documentation and timely reporting. Managing crew performance, tools, materials, and work time responsibly. Communicating clearly with customers and management. Reporting problems promptly and following through on corrective actions. Demonstrating the company's five core values through daily behavior. A successful Lead does not simply finish the job. They make sure the job is completed correctly, safely, and according to the required standard. The Standard We Expect We are looking for a Lead who takes pride in doing things correctly, follows the job requirements, and understands that the details matter. The right person does not need to be reminded repeatedly to follow procedures, complete records, check their work, or communicate problems. They understand that these responsibilities are part of the job. They lead by example, hold the crew accountable, protect the customer, and take responsibility for the results. Follow the process. Do not cut corners. Take ownership. Deliver excellent results. Why Join Us? Competitive compensation Career advancement opportunities Industry training and certification support Work on high-profile healthcare and commercial projects Collaborative team environment Growing company with long-term opportunities