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Hospitality
Restaurant / Food Service Supervisor
Long Beach, CA

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Broth N Rolls

Front of House Lead

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Job Description

Front of House Lead Broth N Rolls Long Beach, CA Job Details Part-time | Full-time From $22 an hour 10 hours ago Benefits Paid training Employee discount Opportunities for advancement Flexible schedule Qualifications Customer communication Teamwork Guest relations Shift management English Attention to detail Problem-solving Organizational skills Food Handler Certification Full Job Description Position Overview The FOH Lead oversees daily front-of-house operations during assigned shifts, supports service staff, and ensures guests receive friendly, efficient, and consistent service. This is a hands-on leadership position . You'll actively assist with guest service while guiding the team and maintaining restaurant standards. Compensation & Benefits Starting at $22.00 per hour. Additional tips for eligible employees, subject to applicable law and restaurant tip-sharing policy. Employee discounts. Flexible scheduling. Paid training. Opportunities for career growth. Key Responsibilities Guest Experience & Service Ensure guests receive welcoming, attentive, and professional service. Oversee daily dine-in, takeout, and online order operations. Monitor service flow, wait times, and order accuracy. Address guest concerns and resolve service issues professionally. Maintain a clean, organized, and inviting dining environment. Ensure consistent service standards throughout each shift. Team Leadership Lead and support FOH staff during assigned shifts. Assign responsibilities and coordinate staff positions. Train new employees on service standards, menu knowledge, and restaurant procedures. Communicate effectively with kitchen staff. Support the team during busy periods. Encourage teamwork, accountability, and positive communication. Daily Operations Oversee opening and closing procedures. Ensure dining areas, service stations, and restrooms meet cleanliness standards. Monitor supplies and communicate restocking needs. Assist with POS transactions and verify order accuracy. Follow cash-handling and shift closeout procedures. Complete daily checklists and report operational issues to management. Verify that assigned FOH cleaning and closing duties are completed. Qualifications Required At least 1 year of restaurant or hospitality experience. Strong customer service and interpersonal skills. Excellent communication and problem-solving abilities. Ability to multitask and remain calm under pressure. Strong attention to detail and organizational skills. Ability to communicate comfortably with guests in English. Reliable, punctual, and comfortable taking responsibility. Availability to work evenings, weekends, and holidays. Preferred Previous experience as a Shift Lead, FOH Lead, or Restaurant Supervisor. Experience training or coordinating restaurant staff. Familiarity with restaurant POS systems. Experience with dine-in and takeout operations. Knowledge of Vietnamese cuisine. Additional language skills. What We're Looking For We're especially interested in someone who: Leads by example rather than simply giving instructions. Takes initiative without constant supervision. Maintains a positive attitude during busy shifts. Notices small details before they become bigger problems. Handles guest complaints with professionalism and good judgment. Takes ownership of the restaurant's appearance and service quality. What We Offer Competitive hourly compensation based on experience. Opportunity to join the opening team of a new restaurant. A collaborative, team-oriented work environment. Opportunities for professional growth and advancement. The chance to help shape our service culture from day one. How to Apply Apply directly through Indeed with your resume and availability. Please tell us briefly about your restaurant experience and any previous leadership responsibilities. We look forward to meeting you!
Pay:
From $22.00 per hour Expected hours: 20.0 - 40.0 per week
Benefits:
Employee discount Flexible schedule Application Question(s): Are you available to work during the weekend? Are you comfortable leading a restaurant shift while actively assisting with guest service? Do you have experience with restaurant opening/closing procedures, cash handling, and POS systems?
Experience:
Restaurant FOH:
1 year (Required)
Shift Lead:
1 year (Preferred)
Language:
English (Required)
License/Certification:
Food Handler Certification (Required)
Work Location:
In person

Benefits

  • Flexible Work Schedules
  • Professional Development
  • Dental Insurance
  • Discounts/Reimbursements