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Hospitality
Restaurant / Food Service Supervisor
High View, WV
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Food Service Reports to: Food Services Manager One of the highlights for many of Capon's guests is our food! Country recipes have been passed down through generations resulting in mouthwatering meals and desserts. We are seeking a Kitchen Supervisor to bring great energy and leadership to our team in the kitchen. The person chosen for this role should have a positive attitude, strong work ethic, and proven kitchen experience. The kitchen supervisor will lead a team that works together to prepare homemade comfort food for guests and staff in an all-you-can-eat meal, served family or buffet style in our dining room or Sunset Hill Lodge Pavilion. Capon Springs and Farms proudly offers a rich history, steeped in tradition and a commitment to our guests and co-workers. We invite you to learn more about our culture and company at www.caponsprings.net.
Key Areas of Responsibility:
Responsible for assisting with the overall operation of the food service departmentsincluding the bake shop, cooking kitchen, food prep/back kitchen, and dishwashing. Ensures the quality of food served to guests continues a culinary experience that is anexpression of from scratch preparation. Embraces Capons core value of "tradition" by ensuring the Capon menu is consistentlymaintained while striving to improve quality. Maintains a food and dining strategy that addresses the needs of the resort withapproximately 250 guest capacity and its family style or buffet style of service for guestsand staff. Coordinates operations of the kitchen by training coworkers, assigning tasks, and fillingin as needed in all roles of the food service department. Assist with streamlining kitchen processes to maintain prompt service times whichtypically are 8:30 am for breakfast, 1 pm for lunch, and 6 pm for dinner. Assists Food Services Manager with maintaining inventory and ordering necessary fooditems and supplies. Assists with stocking, rotating, and accepting deliveries. Maintains knowledge of guests, guests count, and special dietary needs. Responds to guest feedback and questions related to food service in the absence of theFood Services Manager. Coaches, counsels, and ensures all co-workers adhere to policies, procedures, andapplicable laws, and documents any performance issues of staff. Participates in interviews when available to assist with hiring decisions of food servicepersonnel. Assists with fiscal management by limiting food waste, demonstrating care with use andmaintenance of kitchen equipment and supplies, and facilitating a productive workenvironment in accordance with staff schedules. Maintains a safe, secure, and healthy environment by establishing and enforcingsanitation standards and procedures. Obtain and maintain a current Food Handlerscertification. Demonstrate knowledge of and train food service co-workers on allergen information tominimize risk with food service offerings. Maintain communications with all food service departments during daily operations andscheduled meetings. Participate as needed in inter-departmental operational meetings.
Education:
High School diploma or equivalent required.
Training:
Culinary or related degree preferred.
Experience:
Three or more years' experience in a related field. One to two years' experience in kitchen or restaurant supervision or a related field .
Knowledge and Characteristics:
Knowledge of kitchen sanitation and safety regulations Ability to manage a team in a fast-paced work environment. Supervisory experience and the ability to oversee and delegate work assignments. Ability to maintain professional, courteous working relationships with co-workers andother department managers. Computer skills including a basic understanding of email, word processing, andspreadsheets. Driver's license and acceptable driving record required due to operating companyvehicles.
Terms of Employment:
This is a full-time, seasonal, salaried, position. Days and hours will vary and will be coordinated with the Food Services Manager to ensure supervision is present during all operating hours of the kitchen including weekends and holidays. This position will require working more than a 40 hour work week during peak season, and will include some extended shifts. This job description is not intended to and does not create a contract or offer of employment. If hired, employment will be on an at-will basis and can be terminated by either party. Rev. 01/24