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EMPLOYEES.

Description of Work This is a temporary position and there are no leave or retirement benefits offered with this position. Temporary employees who work an annual average of 30 or more hours per week may be eligible for health insurance coverage under the High Deductible Health Plan (HDHP). For more information on Health Benefits offered visit www.shpnc.org. Visit www.nctemporarysolutions.com for employment information.

Note:

Permanent and time-limited NC State Government employees must separate from their permanent or time-limited position in order to work in a temporary position. All temporary employees are limited to one NC State Government temporary assignment at a time. Individuals hired into a temporary State job must be fully qualified for the job. OSHR supports the Governor's Job Ready initiative and seeks to expand a temporary skill set to enhance their qualifications for State government and private sector jobs. Exposure to an agency's culture, process, procedures, and potential learning opportunities can provide valuable experience to those who may seek permanent employment with the state. This temporary position is with NC Commerce - Tourism, Film, and Sports Development, located at I-85 N. Welcome Center / 231 Interstate I-85N, Norlina NC, Warren County 27563.

Job Order Hourly Rate of Pay:

$15 (Based on education and/or years of relevant work experience reflected on the application). Details of the

Position:

The Visitor Services Program works in cooperation with strategic partners to strengthen the state's tourism industry by providing customer service and information on travel to and within North Carolina to visitors and potential visitors. The Welcome Center program maximizes the opportunities to increase visitor expenditures through responsive sales and marketing initiatives and quality personal customer service at points of entry to the state along interstate highways. Welcome Centers provide multiple travel services, such as providing travel information, planning trips, routing, distributing travel literature and making reservations for accommodations. This temporary Travel Counselor/ Admin Associate could be a fun part-time role for the right candidate. Travel Counselors are public relations positions that serve the traveling public. The selected candidate for this role will:

Greeting visitors, answering questions about the State of North Carolina and its tourist facilities
Distribute information on attractions, events, accommodations; and providing highway route information.
Travel counselors make hotel and motel reservations
Maintain brochure display racks and back stock and order new and replacement brochures
Participate in familiarization tours and sharing experiences with other employees
Use available resources to satisfy visitor inquiries which includes giving occasional presentations to schools or civic groups
Work Part-time hours, up to 32 hours per MONTH (8 hours per week) with Monday-Friday, rotating shifts, etc.

). Sunday-Saturday varying - Weekend/holiday work required. Limited overnight travel Knowledge Skills and Abilities/Management Preferences Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification. The Knowledge, Skills, and Abilities listed within this vacancy announcement will be used only as management preferences and will be used to screen for the most qualified pool of applicants.

General knowledge of the principles and practices of public relations, sales and customer service
General knowledge of promotional and publicity media suitable for use in the development of the tourism industry
Ability to learn and communicate general tourism information, including basic information regarding attractions, events, accommodations, recreational, historical and geographic features of the state
Ability to assess and use tools available to provide customer service and complete assignments, including computers, Microsoft Office products and online search engines
Ability to read maps
Pleasant demeanor with the ability to communicate tactfully and be cordial with all types of people
Ability to compile information and communicate it accurately
Ability to make group presentations Minimum Education and Experience Some state job postings say you can qualify by an \"equivalent combination of education and experience.

\" If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. High school or General Educational Development (GED) diploma; or an equivalent combination of education and experience. EEO Statement The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Janice Scott Kearney Recruiter Email:

JANICE.KEARNEY

@NC.GOV North Carolina State Government is one of the state's largest employers, with over 76,000 employees all working toward a common goal: a safer and stronger North Carolina. We are a large organization comprised of various agencies, offices, and universities, each providing important public services. Eligible state employees are entitled to comprehensive benefits, including a variety of leave options, professional development opportunities, insurance, and more. To learn more about the benefits of being a North Carolina state employee, visit the N.C. Office of State Human Resources' website. Permanent, temporary, and time-limited state government jobs can be found from the mountains to the coast. Find your next opportunity today! State Application Resources/Frequently Asked Questions Valuing Education and Experience The State of North Carolina values the knowledge and experience of our jobseekers and current state employees. Approximately 91 percent of state job classifications allow experience to be substituted for education or do not require a post-secondary degree. Learn more about how you may qualify for a position through education or directly related experience, or a combination of both, with the Education and Experience Equivalency Guide. All job postings close at 11:59pm the night before the End Date on the posting. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. 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Find & Apply For Travel / Tour Guide Jobs in Norlina, North Carolina

Travel Counselor - Admin Assoc I (Temporary - Warren)