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Hospitality
Waiter / Waitress
Shepherdstown, WV

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Study Hall Sports Pub

Server

Job Description

The. the
Ability Allergens Company Description:
Study Hall Sports Pub is a community-focused sports bar and restaurant located on the main street of Shepherdstown, West Virginia. The pub offers family-friendly dining during the day and a lively bar environment for sporting events, live music, and special gatherings. Guests can choose from three unique seating areas, including a downstairs bar, a large outdoor patio, and an indoor dining space. The venue features a game room with arcade machines, foosball, air hockey, and plans to add slot machines, and is preparing to become a certified DoorDash restaurant to expand its service options.
Duties:
Greet guests warmly and assist with seating arrangements, providing a positive first impression. Take accurate food and beverage orders using POS system TouchBistro, ensuring all special requests and allergens are noted. Serve food and drinks promptly while maintaining presentation standards and proper food handling procedures. Upsell menu items including wines, spirits, cocktails, and desserts to enhance guest experience and increase sales. Process cash and credit card transactions efficiently while handling cash accurately and balancing receipts at shift end. Maintain cleanliness of tables, dining areas, and service stations through bussing and sanitation practices. Collaborate with kitchen staff to ensure timely delivery of orders and address any guest concerns promptly to uphold high guest satisfaction. Qualifications Previous food service experience in a restaurant or hospitality setting is preferred Ability to adapt to rotating specials Excellent customer service skills with the ability to engage guests warmly and professionally. Basic math skills for handling cash transactions accurately and managing tabs efficiently. Culinary experience or food industry background is advantageous; familiarity with food safety standards is required. Knowledge of wine, spirits, cocktail preparation, and beverage service enhances guest interactions. Ability to multitask effectively in a fast-paced environment while maintaining attention to detail in serving and sanitation practices.
Pay:
From $9.00 per hour
Benefits:
Employee discount Flexible schedule
Work Location:
In person