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Chief Human Resources Officer
Rockwall, TX
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ChocXO Chocolatier LLC is a fast-growing, premium North American chocolate manufacturer redefining how modern food manufacturing is built and scaled. Privately owned, well-capitalized, and founder-led, we operate at the intersection of branded CPG, contract manufacturing, innovation, and sustainability — with the freedom to invest long-term and do things the right way. In the past year alone, we have: Scaled from one manufacturing site to three Expanded our brand portfolio, including the mission-driven Endangered Species Chocolate Invested heavily in new capacity, automation, and enterprise-grade systems Begun construction on a next-generation manufacturing campus in Rockwall, Texas Our manufacturing footprint includes: Delta, British Columbia
35,000 sq. ft. facility, home of Endangered Species Chocolate Rockwall, Texas
225,000 sq.
ft. state-of-the-art manufacturing and distribution complex opening in 2026 We are now entering the most important phase of our growth: institutionalizing excellence. This is the shift from growth powered by heroics to growth powered by systems, discipline, and repeatability.
The Role:
The HR Business Partner is the senior HR leader on site, partnering with operations leadership to build and run the people systems a fast-scaling manufacturer needs — employee relations, recruiting, talent development, payroll and HRIS, policy, and compliance — across the Rockwall facility. Employee Relations
Serve as the primary point of contact for all employee relations matters at the facility; coach supervisors and managers through issues before they escalate.
Conduct workplace investigations, maintain accurate documentation, and represent the company at hearings or agency proceedings as needed.
Guide managers through performance management, corrective action, and difficult conversations with consistency Talent Acquisition & Onboarding
Own the full recruiting cycle for hourly and salaried operations roles — intake, sourcing, interviewing, and offers — filling requisitions with both quality and speed.
Build and maintain a structured interview, testing, and selection process; counsel hiring managers on candidate assessment and selection.
Run a new hire onboarding program that gets employees safe, productive, and engaged quickly; track 30/60/90-day retention.
Conduct and analyze exit interviews; translate turnover trends into targeted retention actions. Payroll & HRIS Optimization
Process full-cycle payroll for all US legal entities across hourly and salaried populations.
Serve as the subject matter expert for Ceridian Dayforce; configure, test, and optimize the system to eliminate manual workarounds and spreadsheet-based calculations.
Ensure payroll accuracy, timeliness, and compliance with all federal, state and local.
Serve as primary liaison with third-party payroll, benefits, and HRIS vendors. Talent, Performance & Culture
Administer the annual performance review cycle; drive consistent use to build accountability and elevate talent and ensure individual pay actions reach payroll accurately and on time.
Lead people development, talent management, succession, and retention initiatives aligned to the operational strategy.
Advise leadership on organizational structure, spans of control, and workload balance to improve reliability of performance.
Lead change management — building understanding of proposed changes, securing leadership support, and seeing implementation through.
Champion culture initiatives that create a collaborative work environment consistent with ChocXO's values.
Coach and build the capability of department managers on HR processes and systems so the business owns its people decisions. Policy, Compensation & Compliance
Create and maintain HR forms, policies, procedures, and the employee handbook; ensure consistent interpretation across shifts and sites.
Create and maintain specific, measurable job descriptions for all positions, tied to the performance management program and compensation structure.
Partner on compensation and benefits program design and administration in alignment with operational budgets.
Maintain compliance with US federal, state, and local employment law — FLSA, IRS, ERISA, EEO, ADA, FMLA, and state wage and hour requirements.
Monitor legislative change and assess its impact on HR and payroll processes and systems.
Required Knowledge, Skills, and Abilities:
5+ years of progressive HR generalist experience in a manufacturing or distribution environment, including hands-on payroll ownership
Bachelor's degree in Human Resources, Business, Organizational Development, or a related field
Active SHRM-CP or
SHRM-SCP
certification (PHR/SPHR also accepted); CPP a plus
Expert-level Ceridian Dayforce experience is mandatory
Demonstrated multi-state US payroll experience and working knowledge of FLSA, IRS, ERISA, EEO, ADA, and FMLA requirements
Broaden HR depth across compensation, performance management, leadership development, employee relations, change management, and organizational development
Experience examining and re-engineering HR processes — formulating policy and implementing new procedures that hold
Strong interpersonal, coaching, and written communication skills, with proven conflict resolution and mediation ability
Proficiency with
Microsoft Office and Excel Core Competencies:
Leads by example — models the leadership qualities and values expected of others
Delegates effectively — assigns work to the right person, team, or department
Builds teamwork and an inclusive, collaborative workforce with common goals
Communicates clearly and professionally; gives honest feedback and handles disagreement directly
Listens actively, so employees know they are heard and their input matters
Emotional intelligence — self-aware, steady under pressure, and able to de-escalate
Decisive — solves problems and makes fact-based decisions in a timely manner
Adaptable — flexes management style to the needs of a diverse, multi-shift workforce
Working Conditions:
Able to sit and stand in an office setting
Able to walk around on the production floor as needed
Must wear protective clothing, such as coats, hair nets and safety shoes when on the production floor
Ability to push, pull, bend and lift in an office setting
Pay:
$80,000.00
$90,000.
00 per year
Benefits:
Dental insurance Paid time off Vision insurance Application Question(s): Do you experience with HRIS systems such as Dayforce, ADP, or other relevant systems? Do you have prior experience in payroll?