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Compensation / Benefits Analyst
Cleveland, OH
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We are looking for a Benefits Coordinator to support retirement and leave administration for employees in Cleveland, Ohio. This Long-term Contract position offers the opportunity to contribute to a university environment by helping staff navigate benefit programs, absence-related processes, and enrollment questions with accuracy and care. The role works closely with benefits leadership and requires strong knowledge of compliance standards, clear communication skills, and a service-focused approach. This position is primarily remote with in-office attendance expected for training and as needed, with on-site support strongly preferred ahead of the fall semester.
Responsibilities:
Partner with benefits leadership to coordinate retirement and leave of absence programs for permanent and part-time employees, ensuring consistent and timely administration.
Create, revise, and share employee-facing materials that explain benefit offerings, while maintaining clear internal process documentation.
Respond to employee questions regarding enrollment, qualifying life events, plan options, and general benefits matters with professionalism and empathy.
Support benefits processing activities through accurate data entry, routine reporting, and audits designed to preserve data quality.
Assist with administrative tasks tied to carrier file transmissions, vendor invoicing, and post-payroll funding activities as needed.
Review and reconcile HR and benefits information to help confirm alignment with organizational policies and applicable regulations.
Provide guidance to employees throughout leave-related processes, including cases involving out-of-state considerations when applicable.
Deliver presentations or informational sessions that help employees better understand available benefit and absence programs.
Perform additional related duties that support the overall success of benefits and absence administration.