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Compensation / Benefits Analyst
West Jordan, UT

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National Benefit Services, LLC

Benefit Specialist, CDH

Entry-Level JobVerifiedNo experience needed
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Entry-Level Job
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Job Description

Full-time, fully remote position in the NBS service center, working an 8-hour remote shift, Monday through Friday. Wonderful working environment with opportunity for growth. This position is full time, hourly, and nonexempt. Duties
  • Support the service center by providing excellent customer service answering and responding to participant phone calls, voice mails, emails, and chats
  • Maintain a courteous and professional demeanor when communicating with our clients
  • Must meet or exceed required level of Key Performance Indicators (KPIs) in all measured areas by maintaining a high degree of productivity while adhering to the set work schedule
  • Review and upload reimbursement claims to our processing queues quickly and effectively
  • Adjudicate claims on occasion
  • Complete other projects as assigned by Director or Supervisor Qualifications
  • Ability to work in a remote environment
  • Have strong typing and 10-key skills
  • Have excellent customer service skills
  • Strong writing skills with emphasis on proper spelling, grammar, and punctuation required
  • Be highly motivated
  • Have positive attitude
  • Reliable
  • Ability to work quickly, efficiently, and accurately
  • Ability to work well within a team
  • Spanish speaking useful Education and Experience - High School diploma or equivalent work experience is required.
Physical Requirements - This position requires the employee to be seated the majority of the work time

Benefits

  • Dental Insurance