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Human Resources
Human Resources Assistant
Willard, MO
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Position Summary The HR and Payroll Administrator serves as a key administrative and operational support professional for the City of Willard. This position will administer payroll including direct deposits, filing and paying withholding taxes and end of year W2 process. HR will provide day-to-day human resources coordination, ensures adherence to personnel policies and procedures, and supports the City Administrator's Office with a variety of administrative and communications tasks. The role requires a team orientated individual with strong organizational, interpersonal, and problem-solving skills, as well as a commitment to public service and discretion when handling sensitive matters. Essential Duties and Responsibilities HR and Payroll Coordination Process bi-weekly payroll, file taxes, report and reconcile employee benefits. Quarterly and year end tax process and W2/ W3 filing. Administer routine HR functions, including onboarding, orientation, employee records, and benefit coordination. Support the administration of FMLA, payroll. workers' compensation, and leave programs. Ensure compliance with federal, state, and City personnel policies and procedures. Maintain confidential and legally compliant personnel files. Track and coordinate training requirements, evaluations, and probationary milestones. Assist with employee communication on benefits, payroll changes, and leave status. Administrative Support to the City Administrator Manage calendar items, schedule meetings, and prepare materials on behalf of the City Administrator. Provide day-to-day administrative support including meeting coordination, project tracking, correspondence, and internal follow-up. Respond to citizen inquiries and complaints with professionalism, accuracy, and appropriate coordination across departments.
Knowledge, Skills, and Abilities Human Resources:
Knowledge of personnel policies, legal compliance (FLSA, FMLA, ADA), and employee relations best practices.
Team Oriented:
Demonstrate a strong, team-focused mindset by actively contributing and collaborating with interdepartmental teams to build strong working relationships and drive shared success.
Administrative Coordination:
Skill in planning, implementing, and monitoring administrative procedures and objectives across multiple departments.
Communication:
Ability to communicate effectively and professionally, both verbally and in writing, with staff, elected officials, partner agencies, and the public.
Problem-Solving:
Capacity to handle complex, sensitive, or urgent issues with discretion and sound judgment.
Customer Service:
Ability to diplomatically handle citizen complaints and concerns and maintain a helpful and professional demeanor.
Interpersonal Relations:
Skilled at working with individuals from diverse cultural, economic, and social backgrounds, including elected or appointed officials and community partners.
Organization:
Ability to coordinate and prioritize multiple tasks and projects with efficiency, accuracy, and follow-through.
Education and Experience Requirements Education:
Associates degree or equivalent experience in Public Administration, Business Administration or related field required. Bachelor's Degree preferred.
Experience:
Five (5) years of experience in Public Administration required. Any work-related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements.
Equivalency Clause:
Any equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities may be considered.