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Agency Adult Correction Division

COO - OPS

- Inst-Admin Prgms , Standards Job Classification Title HR Technician I (S) Position Number 60072829 Grade NC05 About Us The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters! Description of Work The Human Resources Technician I position will assist in coordinating daily HR operations at the Randall Building, Raleigh, NC. This position will work closely with HR management, serving as a vital point of contact for employees, supervisors, and public ensuring the recruitment, personnel, and benefit processes run smoothly, accurately, and in compliance with state and federal regulations. If you thrive in a fast-paced environment, excel at managing confidential information with discretion, and take pride in delivering exceptional customer service to workforce members, we want to hear from you. What You Will Do

• Coordinate full-cycle recruitment workflows in Workday, including posting job vacancies, coordinating interview schedules, preparing candidate materials, assisting with pay administration, and completing onboarding packages.
• Process Personnel Action Requests (PARs) for hires, separations, promotions, transfers, and leave actions within state HRIS systems.
• Update and manage electronic databases to accurately track personnel movements, leave, and operational workflows.
• Maintain and safeguard confidential personnel, medical, and financial records in strict compliance with secure filing systems and record retention schedules.
• Serve as a primary contact for employee inquiries regarding HR policies, procedures, health/supplemental benefits, leave programs, and state-provided perks (such as Paid Parental Leave and wellness programs). Providing direction on where to obtain this information.
• Assist employees with leave of absence processes (FMLA, Workers' Compensation, disability) and coordinate return-to-work procedures with employees, families, and healthcare providers.
• Provide initial guidance to employees preparing for retirement and assist with offboarding logistics.
• Explain HR policies, regulations, and state guidelines spanning recruitment, ADA, payroll, workers' compensation, grievances, and performance management.
• Participate in ongoing training seminars, workshops, and benefit briefings to stay current on policy changes and HR best practices.

Knowledge Skills and Abilities/Management Preferences Salary Grade Range:

$33.902.00 - $59,327.00 Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

HR Systems Expertise:

Hands-on experience using various HR systems such as: Workday, Human Resource Information System (HRIS) platforms, Automatic Data Processing (ADP), BambooHR, and standard personnel processing workflows. Technical Proficiency Experience using Microsoft Office (Outlook, Excel, Word) and Adobe Acrobat at an Intermediate level.

Regulatory Knowledge:

Demonstrated experience working in an HR role applying state and federal employment laws, HR policies, and state personnel guidelines. The Posting Will Close At 11:59 P.M. The Night Before the End Date.

About The Division of Institutions:

The Division of Institutions manages the daily operations of all state-operated prison facilities across North Carolina. Facilities are categorized by custody levels (minimum, medium, close) and house individuals serving sentences for felony convictions. The division provides safety, security, and rehabilitative services through trained custody staff, program facilitators, and administrative personnel.

Compensation and Benefits:

State Benefits Information:

The State of North Carolina offers a comprehensive benefits package including:

• Health Insurance options
• Retirement Plans
• NCFlex Supplemental Benefits
• Paid Vacation, Sick, and Community Service Leave
• Paid Parental Leave Visit the State Benefits website State Benefits for additional information.

Supplemental Application Information:

Application Process NCDAC uses the Merit-Based Recruitment and Selection Plan to fill positions with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. Applicants must complete the application in full. Resumes will not be accepted in lieu of completing the State application.

Applications must include:

Complete education history (including high school) Full work experience details Certificates and licenses, if applicable Education must be from appropriately accredited institutions. Information provided must support responses to supplemental questions. Incomplete applications may impact screening and salary determination. Applicants may be subject to a criminal background check and drug screen. If multiple applications are submitted, only the most recent application received before the closing date will be considered. Education Equivalency Verification The State of North Carolina/Office of State Human Resources (OSHR) uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members. Veterans' and National Guard Preference Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications. Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing. Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application. PREA Requirement The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape." Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of

Adult Correction:

PREA Hiring and Promotion Prohibitions ADA Accommodations Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), NCDAC is committed to the full inclusion of all qualified individuals. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below. Minimum Education and Experience Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Associate's degree, typically in Human Resources from an appropriately accredited institution or relevant field and no years of experience required; or High school or General Educational Development (GED) diploma and 2 years of progressive experience in Human Resources. EEO Statement The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Dora Chancellor Email:

DACWorkday@dac.nc.gov North Carolina State Government is one of the state's largest employers, with over 76,000 employees all working toward a common goal: a safer and stronger North Carolina. We are a large organization comprised of various agencies, offices, and universities, each providing important public services. Eligible state employees are entitled to comprehensive benefits, including a variety of leave options, professional development opportunities, insurance, and more. To learn more about the benefits of being a North Carolina state employee, visit the N.C. Office of State Human Resources' website. Permanent, temporary, and time-limited state government jobs can be found from the mountains to the coast. Find your next opportunity today! State Application Resources/Frequently Asked Questions Valuing Education and Experience The State of North Carolina values the knowledge and experience of our jobseekers and current state employees. Approximately 91 percent of state job classifications allow experience to be substituted for education or do not require a post-secondary degree. Learn more about how you may qualify for a position through education or directly related experience, or a combination of both, with the Education and Experience Equivalency Guide. All job postings close at 11:59pm the night before the End Date on the posting. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. If you are already a state employee, please search for jobs by clicking here.