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Motion Recruitment Partners, LLC Apply Now US_ Workforce Enablement Professional I_CO Indianapolis, IN, US • Posted 1 hour ago • Updated 1 hour ago Contract W2 On-site

USD 29.00

per hour Motion Recruitment Partners, LLC Fitment Dice Job Match Score™ To see how well you match this job, please log in or create an account . Once logged in, be sure to complete your profile to get the most accurate match score. Job Details Skills Customer Focus End-user Computing Computer Hardware Technical Support GxP Research and Development Recovery Productivity Network Laptop Remote Support Mobile Devices Customer Service Organizational Skills Communication Management ITIL IT Service Management Fluency Microsoft Office Microsoft Excel Microsoft PowerPoint Customer Focus End-user Computing Computer Hardware Technical Support GxP Research and Development Recovery Productivity Network Laptop Remote Support Mobile Devices Customer Service Organizational Skills Communication Management ITIL IT Service Management Fluency Microsoft Office Microsoft Excel Microsoft PowerPoint Show more

Summary Job Title:

IT Support Specialist Location:

Indianapolis IN (46256)

Duration:

12 Months with possible extension

Pay:

$29/hr.

Responsibilities:

This role will encompass the activities of working on customer focus projects, Digital Workplace consulting, and hands-on technical support and operations. Assisting in projects around mobile, IT applications, and end user computing hardware. Provide clear and timely updates to the project leaders Digital Workplace Consulting Presents complex technical information to a non-technical audience in a clear and easy to understand manner. Takes ownership of incidents and acts decisively to ensure our customers maintain IT productivity. Providing technical consultancy for specific groups and work with them how to leverage the existing tool for their benefit Proactively approach business functions to understand their processes and suggest methods to increase productivity Hands-on technical support and operations

Day-to-Day Operations:

Manage day-to-day IT activities at the site, working independently within company guidelines to maintain seamless operations. 2nd

Level Support:

Provide 2nd-level technical resolution (in-person or remote) for field-based and speciality spaces (GxP, Labs, R D, etc)

Incident Ownership:

Take ownership of incidents, act decisively to restore user productivity, and manage troubleshooting across network and system infrastructure.

Requirements:

Minimum of 2 years desktop support for PCs, laptops, and peripherals. Minimum of 2 years onsite support and remote support experience Minimum of 2 years supporting mobile devices (Apple devices preferred) High School Diploma required; Associates degree or Bachelors preferred Valid Drivers license required Outstanding customer service and organizational skills Excellent communication and time management skills Excellent working knowledge of the ITIL v3 processes in an IT service delivery Fluent in Microsoft Office Products (Word, Excel, PowerPoint) Ability to lift 50 pounds Employers have access to artificial intelligence language tools ("AI") that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id:

10105282

Position Id:

884846 Posted 1 hour ago Company Info About Motion Recruitment Partners, LLC Motion Recruitment delivers IT Talent Solutions for Contract, Direct Hire, Managed Solutions and Statement of Work to all of North America from our 21 delivery centers. Our high-touch, specialized, team-based recruitment model's success is proven through our exemplary track record in filling the most challenging IT positions for startup and enterprise clients alike. Our hyper-specialized tech focus results in a truly consultative approach for both our clients and candidates, within our recruiting areas of expertise: Software, Mobile, Data, Infrastructure, Cybersecurity, Product + UX and Functional. Motion also delivers IT Consulting Solutions through the Motion Consulting Group (MCG) that create true digital transformation for IT projects in Agile Development & Coaching, DevOps & DevSecOps Solutions, and Managed Services for IT Operations. We're also the proud creators of Tech in Motion and the Timmy Awards, our North American community platform, events series and award program that connects over 250,000 tech enthusiasts to meet, learn, and innovate. Go to company profile Create job alert Never miss an opportunity! Create an alert based on the job you applied for. Create alert Similar Jobs Motion Recruitment Partners, LLC Field Support Analyst Indianapolis, Indiana • Today Audio-Visual (AV)

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Indianapolis, IN 46241 (Onsite)

Duration:

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Job Duration:

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