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Human Resources / Labor Relations Specialist
Orleans, MA

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W3Global

HR Generalist

Job Description

Job Title:
HR GeneralistLocation:
Orleans, MAJob Type:
Part-Time (20 hours per week)
Schedule:
Monday to Friday. (4 hours/day)
Workplace Type:
OnsiteAbout UsOur business is fast-paced, highly seasonal, and safety-focused. We are looking for an autonomous Part-Time HR Generalist to take total ownership of our standalone human resources function and support the team that keeps our community warm.

Job SummaryWe are seeking an organized, highly professional Human Resources Generalist to manage our part-time HR operations. In this role, you will keep our 80-employee workforce structured, legally compliant, and running smoothly. Your 20 hours will be heavily dedicated to comprehensive benefits management, specialized trades recruitment, safety tracking, and employee relations on the Lower Cape.

What You'll Do (Key Responsibilities)
Recruitment & SourcingSkilled Trades & Retail Sourcing:
Support the organization by establishing a proactive recruiting and interviewing program. Write compelling ads, screen applicants, and counsel managers on candidate selection.
Hiring Frameworks:
Update job requirements and descriptions for all positions across the service and retail divisions.
Pre-Employment Screening:
Administer pre-employment tests, contact applicant references, and coordinate mandatory company background checks or drug screens.
Benefits Administration & SupportProgram Management:
Manage all employee benefit programs (Medical, Dental, and Vision portals), including processing enrollment, status updates, open enrollment, and benefit terminations/COBRA protocol.401(k) &
Benefit Education:
Actively inform, guide, and educate staff on eligible programs; coordinate educational resources to drive plan engagement.
AFLAC & Tracking Deductions:
Manage employee AFLAC programs (for the Fuel division only) and accurately report medical/dental/vision deductions to the finance team.
Accrual Upkeep:
Maintain and report accurate vacation, sick, and Massachusetts paid time off accruals.
Portal Tech Assistance:
Assist employees with navigating and troubleshooting their personal online payroll/HR portals.
Employee Relations & TrainingConflict Resolution:
Hear and resolve employee grievances while providing constructive counseling to both employees and supervisors.
Disciplinary & Exit Actions:
Oversee employee disciplinary meetings, formal investigations, and structured terminations. Conduct and analyze exit interviews.
Onboarding:
Organize and manage comprehensive new employee orientations to seamlessly integrate new hires into company culture.
Safety Integration:
Organize and manage health and safety training programs tailored to both field service and retail environments. Process and file Workers' Compensation claims efficiently.
Compliance ManagementLegal Compliance:
Ensure all HR practices align strictly with Federal and Massachusetts state employment requirements.
Physical Compliance:
Maintain up-to-date labor posters, employee communication boards, and safety bulletin boards.
Policy Ownership:
Enforce management guidelines and maintain the Employee Handbook by preparing, updating, and recommending human resource policies and procedures.
Record Keeping:
Maintain pristine, highly confidential electronic employee files and administrative paperwork.

What We're Looking For (Qualifications)
Education:
Bachelor's degree in Human Resources, Business Administration, or a related field required.
Experience:
A minimum of 3 years of human resource management experience preferred. Experience operating within HVAC, plumbing, construction, retail, or seasonal logistics companies is highly valued.
Knowledge Base:
Specialized training in employment law, compensation, employee relations, safety, training, and preventive labor relations. General knowledge of best practices.
Required Skills/Abilities:
  • Excellent verbal and written communication skills.
  • Excellent interpersonal, negotiation, and conflict resolution skills.
  • Excellent organizational skills and meticulous attention to detail.
  • Strong analytical and problem-solving skills with the ability to prioritize tasks effectively.
  • Ability to act with integrity, professionalism, and strict confidentiality.
Location:
Must be able to reliably commute to our Orleans, MA office (this is a strictly on-site role).

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance