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Human Resources / Labor Relations Specialist
Highland Park, MI

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Qualfon

Remote Human Resources Generalist

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Job Description

Remote Human Resources Generalist Qualfon United States, Michigan, Highland Park 13700 Oakland Avenue (Show on map) Sep 15, 2026 Remote Human Resources Generalist

ID 2026-106005
Category Human Resources Posting Location :

Country US Position Type Full-Time Remote No Overview The Human Resources/Person Office (HR) Generalist provides daily transactional support to their assigned business units through the direction and guidance of the HR Manager and Director. This role requires at least 2 years of experience in Human Resources, preferably supported by growth in previous roles, and the ability to work on-site supporting a high-volume call center environment. Previous call center experience is a plus and requires knowledge of leave management (FMLA/ADA etc.), policy adherence, employee relations, conflict resolution, and the ability to communicate across various levels within the organization.

EQUAL OPPORTUNITY STATEMENT QUALFON

is an equal opportunity employer. QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information (including testing and characteristics), marital status, ancestry, status as a covered veteran, uniformed servicemember status and any other characteristic protected under applicable federal, state or local law. If you would like to fill out a Voluntary Self-Identification of Disability Form, please visit us at Qualfon.

com/join-us - https:

//qualfon.com/join-us/ Responsibilities Primary support to HR Manager

Responsible for day-to-day administration of core HR services to employees and managers in accordance with corporate and site policies and procedures

Performs a variety of employment related functions and serves as the site liaison between centers of excellence such as Talent Acquisition, Compensation, Benefits and Payroll

Coordinates and manages Onboarding and Offboarding procedures for assigned business units

Responsible for Employee data management recording and filing of employee information; electronic and hardcopy

Manages all Leave of Absence requests in accordance with federal, state and company guidelines

Communicate company's policies and procedures

Supports the site employee performance evaluation administration

Ensures Site/Regional Compliance with Workers Compensation and State and Federal Law

Provides Employee Relations Support to Leads / Supervisors/ Managers under the guidance of the site HR Manager

Effectively communicates Human Resources information to employees

Supports Unemployment insurance compliance and reporting

Provides applicable reports and HR related administrative tasks

Champions and adheres to company guidelines and policies

All other tasks as assigned Qualifications Excellent organizational skills and attention to detail

Excellent written and verbal communication skills

Proficient in Microsoft Office Suite or similar software

Ability to maintain confidential information

Experience with UKG and SAP SuccessFactors preferred

Education and Experience:

Bachelor's degree in human resources preferred or equivalent years of experience required

Two - three years of Human Resources job experience preferred including business partner and employee relations experience

Experience supporting non-exempt personnel in a high-volume environment is preferred while problem and conflict resolution skills are required

SHRM-CP/PHR or willingness to obtain certification preferred While performing the duties of this job, the employee is frequently required to sit, talk and hear. The employee is occasionally required to walk; use hands and fingers to operate, handle, or feel objects, tools, or controls; and reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Benefits

  • Dental Insurance
  • Unemployment Insurance