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Human Resources / Labor Relations Specialist
Statesville, NC

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West Star Aviation

HR Generalist

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Job Description

HR Generalist

West Star Aviation

•

Statesville, North Carolina

•

PERMANENT

Updated 09/17/2026

Job Description

Job Summary

Schedule Information

This is a full-time, hourly nonexempt position reporting directly to the HR Director and based on-site in either Statesville, NC or Millville, NJ, with approximately 25 - 35 travel and additional travel as needed .

West Star is the fastest growing maintenance repair organization in the industry, and we recognize this is the result of our talented team of trusted employees working together to deliver customer service excellence. We are committed to providing our employees with personal and professional growth opportunities while fostering a culture of respect and well-being with a small company feel.

When you join our team, we don't think you should have to wait for your benefits to kick in. That's why when you start, they start with you! This includes medical, dental, 401K match, time off accruals, weekly pay days and much more. We don't want you to live to work, we want you to work and live .

What you can expect as an HR Generalist at

West Star:

As an HR Generalist, you'll provide HR and benefits support for our multi-site division while performing a variety of administrative and HR-related duties. Your responsibilities will vary each day, requiring strong organization, attention to detail, and strong communication, interpersonal, and analytical skills.

You will be

ESSENTIAL

to many

FUNCTIONS
including:

Serve as an HR resource for employees and leadership across our Millville, NJ and Statesville, NC facilities.

Assist with the development and implementation of HR policies and procedures.

Support leadership with employee relations matters and assist employees with workplace questions, complaints, and concerns.

Distribute company communications through email, bulletin boards, orientation materials, and other communication methods.

Perform onboarding duties, including pre-employment background checks and drug testing.

Conduct orientation for new hires and newly eligible employees.

Assist employees with 401(k) and benefit enrollment, questions, troubleshooting, and benefit information.

Provide employee training and HR guidance as needed.

Maintain digital HR files, including employee, drug and alcohol, workers' compensation, benefits, I-9, and FMLA documentation.

Complete employment verifications as needed.

Support the DER and Assistant DER with random drug testing and other drug and alcohol program responsibilities.

Utilize ADP Lyric, GR8 People, SharePoint, Monday.com, and other HR systems to maintain accurate employee information and documentation.

Support the HR Director, HR Manager, and operational leadership with HR-related projects and assignments.

Complete HR and benefit responsibilities in compliance with applicable federal and state regulations.

Identify opportunities and provide feedback to improve HR processes and employee support.

Perform other HR duties and projects as assigned

What you'll need to bring with you:
Your Education:

A high school diploma or GED is required.

A bachelor's degree in Human Resources or five years of equivalent work experience in lieu of a degree is required.

Your Experience:

Experience working in a service-oriented environment is preferred.

Working knowledge of current human resources regulations.

Strong Microsoft Office skills, including Outlook, Word, Excel, and Teams.

Experience with ADP products, SharePoint, GR8 People, Monday.com or similar HR systems is a plus.

Your Initiative:

We're looking for a self-motivated, detail-oriented team player who can maintain a fast pace, manage changing priorities, meet deadlines, and work with minimal supervision. Strong organizational, communication, critical thinking, and problem-solving skills are essential, along with maintaining strict confidentiality at all times

Your Sense of Responsibility:

Attend work each day as scheduled, including overtime or weekend assignments when required.

Notify your supervisor in advance if you are unable to report to work as scheduled.

Maintain reliable transportation.

Provide friendly, professional, and helpful support to employees and leadership.

Follow all company policies and safety requirements while performing assigned duties

Other particulars:


Other particulars:


Other particulars:

Physical Requirements

Lift and carry at least 10 lbs.

Routine bending, reaching, stooping, walking, and sitting.

Sit at a desk and/or computer for extended periods

Mental Requirements

Prioritize workload and perform effectively under pressure.

Use critical thinking skills to analyze situations and support decisions.

Work with others in a confidential, professional, and courteous manner.

Supervision

Work under the supervision of the HR Director.

Working Conditions

Work will be performed in an office environment. Occasional overtime, weekend work, and overnight travel may be required based on business needs.

Equipment Used

Company-issued computer with Windows, Microsoft Office, Teams, Outlook, SharePoint, GR8 People, ADP Lyric and Monday.com, plus other software, platforms or office equipment required for the role.

Compensation & Benefit Information

The following information is disclosed according to state specific requirements. If the position applied to is not in a state with these requirements, the following information may not apply. The hourly rate for this position generally ranges between $30 - $34. Actual hourly rate will vary and may be above or below the range based on various factors including but not limited to location, experience and performance. Additional compensation in the form of a shift differential will be provided if the employee is assigned to an alternate shift. The range listed is just one component of the total compensation package. Other forms of compensation include a semi-annual discretionary bonus, 401(k) company match and employer contribution to a Health Savings Account (HSA).

West Star Aviation's Benefits

Benefits Effective Day One for Eligible Employees

Medical, Dental and Vision Coverage with Health Savings Account (HSA) and Flexible Spending Account (FSA) options

Life Insurance, Disability Benefits & Supplemental Benefits

401(k) Plan with Employee Contributions & Employer Match

Paid Company Holidays & Weekly Paid Time Off Accruals

Flexible Work Schedules include 5x8, 4x10 and 3x12

Weekly Competitive & Industry Leading Pay means you are paid more often

Bonus Opportunity based on Company and Site Performance

Internal Mobility & Career Advancement opportunities

Job and company information not to be copied, shared, scraped, or otherwise disseminated without explicit consent of JSfirm, LLC.

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Other Retirement and Savings
  • Health Insurance