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Human Resources / Labor Relations Specialist
Big Spring, TX

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Delek US

Workforce Scheduling Specialist

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Job Description

Are you looking for a career in a dynamic and innovative company that values versatility, growth, and teamwork? Look no further than Delek US Holdings!

WHAT IS DELEK?

WHAT

DO WE DO?

We are a boutique-sized diversified downstream energy company with a range of assets, including petroleum refining and logistics. Our refineries in Texas, Arkansas, and Louisiana have a combined crude capacity of 302,000 barrels per day Our logistics business currently owns and operates 720 miles of crude and product pipelines, a 600-mile crude oil gathering system, and storage tanks and terminals.

DELEK BENEFITS

We offer fantastic benefits that include up to a 10% match on 401K on your hire start, with a vesting timeline of only one year, along with medical benefits that start on day one with a 30% premium rebate annually! We value your well-being and all employees now have access to the Calm app for FREE, which is used for meditation, stress management, and better sleep. Through our performance management program, you can earn additional annual incentives as you set and achieve goals. Our pay for performance culture motivates our employees to improve Delek's year-over-year company, business unit, and individual results. With some of the highest bonus payouts in recent years, we know that our success is due to our talented and dedicated team. We are looking for individuals like you to help us continue this momentum and bring new ideas to the table. At Delek, you will have the opportunity to make an impact and grow your career in a supportive and innovative environment.

JOB SUMMARY

The Workforce Scheduling Specialist supports the Operations organization through advanced scheduling coordination, data analysis, and administrative functions. Serves as the site subject matter expert for scheduling systems, ensuring effective workforce planning, optimizing shift coverage, and supporting overtime, vacancy, and training needs. Analyzes operational data to develop reports, forecasts, and actionable recommendations for leadership. In addition to scheduling responsibilities, provides comprehensive administrative support by preparing reports, presentations, and communications; managing document control and records and in particular for operations procedure requirements; coordinating meetings, travel, and events; and supporting cross-functional projects. Acts as a key resource for system troubleshooting, process improvement, and compliance with company policies, including fatigue management and document retention standards.

EDUCATION AND EXPERIENCE

High School Diploma or GED (Required)

In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

Two (2) or more years Experience in a related field (Required)

No Licensure or Certification Required.

JOB REQUIREMENTS

Analyzes Operations overtime contributors, drivers, and trends to identify potential forward-looking actions and determine appropriate staffing or scheduling adjustments

Works with direct supervisors to implement schedule adjustments or other mitigations necessary to address identified fatigue management risks

Tracks and reports fatigue management exceptions and identifies trends or recurring issues requiring additional action

Advanced level of proficiency with Microsoft Office applications (Excel, Word, PowerPoint, Outlook, Visio, Publisher, and SharePoint) and Adobe Acrobat

Effective working knowledge of base HR timekeeping processes and IT platforms

Demonstrated ability to work effectively and with a high level of professionalism with Company Executives, customers, visitors and vendors

A desire to serve customers and employees with a positive and professional attitude

Excellent written and communication skills

Ability to handle sensitive information with discretion, integrity and the highest degree of confidentiality

Ability to work independently and within a team environment

Generates and distributes daily, weekly, and monthly reports; compiles site and statistical reports as needed

Supports Operations team with data tracking, variance analysis, and report updates

Analyzes data and presents business recommendations to senior management

Collaborates with cross-functional teams on projects and ad hoc requests

Manages document control, including storage, tracking, versioning, retention, and retrieval in accordance with policies

Maintains organized and secure electronic and physical filing systems for document access and tracking

Processes document/data requests and tracks workflow status

Prepares agendas, presentations, reports, and internal/external communications; records and transcribes meeting minutes and dictation

Conducts research and compiles data for reporting and decision-making

Manages multiple priorities, meets deadlines, and follows through on projects proactively

Maintains office supply inventory, including ordering, tracking, and verifying supplies

Coordinates travel arrangements and prepares materials for travel-related meetings

Plans and coordinates events, programs, and conferences, including logistics, communications, and budget management

Processes work orders, requisitions, and purchase orders for facilities and invoices

Maintains departmental records and filing systems for input, storage, retrieval, and editing of information

Manages schedules and time off requests for all Operations employees

Serves as Site SME for SchedulePro, supporting full-year scheduling for Operations shift organization and ensuring consistent, effective system utilization

Trains and supports Production Superintendents on schedule review/approval processes; provides feedback for continuous improvement

Analyzes scheduling data to provide recommendations to leadership, including overtime optimization, vacancy management, outage coverage, and training coverage

Performs first-line troubleshooting for SchedulePro and Kronos issues

Acts as Operations focal point for Fatigue Management (API 755), identifying potential work/rest exceptions, recommending mitigation actions, tracking/reporting exceptions, assessing risk levels, evaluating mitigation options, and recommending actions

Leverages scheduling tools to analyze broader staffing needs, including emergency response team (ERT) coverage and workforce planning opportunities

Evaluates the effectiveness and utilization of SchedulePro for the site and identifies areas requiring supervisor coaching, SchedulePro configuration changes, additional training, or improvements in process adherence

Assesses Operations staffing and scheduling to identify coverage issues, gaps, risks, and opportunities for improvement; evaluates the practicality of potential solutions and recommends appropriate staffing or scheduling actions

Works with direct supervisors to implement recommended staffing and scheduling solutions and adjustments

While this job description aims to provide a comprehensive overview of the role, it may not detail every task or responsibility required.

CORE COMPETENCIES

CHANGE AGILITY (LEVEL 1 DEVELOPING)

Identifies, initiates, and adapts to organizational changes that foster enhanced effectiveness, efficiency, safety, and ultimately business results.

COLLABORATION

(LEVEL 1 DEVELOPING)

Sees connection points across the organization and partners effectively with others to achieve common goals.

DECISION MAKING

(LEVEL 1 DEVELOPING)

Sees connection points across the organization and partners effectively with others to achieve common goals.

DRIVE FOR RESULTS

(LEVEL 1 DEVELOPING)

Drives to achieve challenging performance objectives

TEAM BUILDING

(LEVEL 1 DEVELOPING)

Builds trust, fosters openness, and provides support. As the manager of a team, selects and motivates a strong team. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, disability status, protected veteran status, or any other characteristic protected by law. Equal Opportunity Employer/Disabled/Veterans.

Benefits

  • 401(k) Plans
  • Health Insurance
  • Dental Insurance