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Human Services
Animal Care Worker / Manager
Webster, TX
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Full-time pet groomer sought to join our growing business! Build a rewarding career surrounded by a team of professionals dedicated to giving dogs the best day ever and providing premium services to pet parents. Dogtopia is seeking an experienced dog groomer with a caring personality to add to our team. Hours can be flexible, depending on appointments, but typically we average 4-6 grooms per day and growing fast. The ideal candidate should have 2-5 years' experience and their own complete tool kit. We supply tub, cage banks, dryers, grooming supplies, confirmation of all appointments, and a rapidly growing client base. Pay rate starts at 50% commission with the possibility for a greater commission based upon performance. You will grow with us.
Duties:
Personally communicate with clients: Learn and use clients' and pets' names; know pet habits and sensitivities. Clarify instructions - personally call owners to double check instructions if there are ANY questions. If time allows, personally call the client to inform them that their pet is ready to go and thank the client. Educate clients with confidence and knowledge on the services and products available. Demonstrate a sincere concern and sense of urgency to remedy any problem a customer may have. Accurately record and maintain grooming records. Efficiently and productively coordinate the grooming demand/schedule. Ensure the safety and security of animals by using proper animal restraint and grooming procedures. Perform, train and supervise bathing, including ear cleaning, nail trims, anal glands, brush outs and sanitary cuts, if needed. Perform the "Perfect Groom" according to Dogtopia policies and procedures and ensure Grooming Quality Control. Complete all grooms on time. Pets are completely dried and groomed according to the client's instructions. Perform client communications (phone calls, emails, greeting, report cards) in a timely manner according to Dogtopia policies and procedures. Maintain cleanliness and sanitation standards in all grooming areas. Manage the bathing and grooming facilities including equipment. Ensure that all equipment is properly cleaned, sanitized and stored.
Required Skills Necessary Skills and Abilities Include:
Ability to perform 10 - 12 grooms per day with bathing assistance or six (6) grooms per day if performing own baths. Ability to lift up to 50 pounds. Ability to physically and comfortably interact with animals. Ability to bend, stand, stoop, walk, sit, or walk for long periods of time. Ability to use hands to manipulate, handle or reach out with arms. Excellent communication and time management skills. Ability to offer outstanding and consistent customer service Required Experience 2-5 years experience and their own complete tool kit. Desired Skills Scissoring Skills Desired Experience One year of experience in grooming under the leadership of a professional Groomer, or have received formal instruction from a reputable grooming school.
Job Type:
Full-time Pay:
$40,000.00 - $60,000.00 per year Ability to
Relocate:
Webster, TX 77598: Relocate before starting work (Required)