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Now viewing: Waxing Specialist
WT
WAXING THE CITY SUFFOLK VA
Waxing Specialist
Job Description
Do you love waxing? Does educating clients about the benefits of waxing and sharing the latest product trends energize you? Are you looking to sharpen your waxing skills or learn a new technique? If so, Waxing the City may be a good fit for you! At Waxing the City our clients are the focus and our technicians are the ultimate professionals at their craft. Responsible for implementation of customer service standards for all internal and external clients. Goal is to exceed client expectations from initial inquiry to on-going client relationship management. Responsible for maintaining a clean and professional environment. Accountable for efficient, effective and high-quality service provision following all defined waxing service standards. Support and protect our culture. Other duties as assigned in the spirit of teamwork. Follows safety standards in all aspects of performance of the above functions. Role Scope and Complexity The technician reports directly to studio director and indirectly to all members of ownership and is accountable for adhering to all service provisions and sanitation standards. They are accountable for meeting established service protocols and customer service standards focusing on both internal & external customers. Also accountable for informing and educating clients on our service offerings, retail products and membership program, building and retaining clients through social platforms, community engagement & other marketing efforts put forth by management.