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Pro Shop Associate Wellesley Country Club -

Wellesley, Massachusetts Position:

Pro Shop Associate Employment Type:

Part-Time or Full-Time (Seasonal and Year-Round opportunities available) Starting August 17th. About Wellesley Country Club Wellesley Country Club is seeking a friendly, organized, and customer-focused Pro Shop Associate to join our Racquets Department. This position is ideal for someone who enjoys working with people, has strong organizational skills, and thrives in a fast-paced, team-oriented environment.

Our Racquets Center features:

• A state-of-the-art indoor facility with 4 hard courts that convert into 8 pickleball courts
• 6 outdoor Har-Tru tennis courts
• 4 platform tennis courts Position Responsibilities
• Welcome and assist members and guests with a professional and friendly attitude.
• Manage daily check-ins and court reservations using CourtReserve.
• Answer phone calls, respond to emails, and provide information about racquets, programs, and events.
• Process retail sales and maintain accurate point-of-sale transactions.
• Keep the Pro Shop clean, organized, and fully stocked.
• Assist with merchandise displays, inventory, and restocking.
• Support racquets professionals with clinics, leagues, tournaments, and special events.
• Help prepare daily reports and perform general administrative duties.
• Provide exceptional customer service while creating a welcoming atmosphere for members. Qualifications
• Excellent customer service and communication skills.
• Strong organizational skills with attention to detail.
• Comfortable using computers and learning club management software.
• Ability to multitask in a busy environment.
• Positive attitude and willingness to work as part of a team.
• Availability to work mornings, evenings, weekends, and holidays as needed.
• Previous retail, hospitality, customer service, or racquets experience is preferred but not required. Compensation & Benefits
• Pay range hourly ($17 to $20)
• Staff uniforms are provided.
• Employee meals during scheduled shifts when available.
• Opportunity to work in a premier private club with a supportive team.
• Discounts on racquets merchandise where applicable.
• Professional development opportunities within the Racquets Department.

If you are enthusiastic, dependable, and enjoy providing outstanding customer service, we would love to hear from you.

To Apply:

Contact Rodney Ross rross@wellesleycc.com no phone calls.

Pay:

$17.00 - $20.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person